Field Service Technician (Cleveland, OH)

Job Title: Field Service Technician (Cleveland, OH)Job Description

Join a dynamic team as a Field Service Technician responsible for providing exceptional after-sales and warranty service. Your role will include installations, breakdowns, contract servicing, calibration, and customer training for a wide range of servo-hydraulic and electro-mechanical products across a diverse territory.

Responsibilities

• Perform maintenance repairs and troubleshoot break/fix issues at client sites.

• Schedule and conduct preventative maintenance on equipment.

• Disassemble, replace, or repair defective parts using technical manuals and schematic diagrams.

• Rewire electronics and calibrate equipment to ensure optimal performance.

• Provide remote technical support via telephone and a ticketing system, including guiding simple fixes and recommending spare parts.

• Complete all necessary documentation to support service work.

• Travel frequently, including local and air travel, with a requirement of 60-70% overnight travel.

Essential Skills

• Associate's degree in Electronics or Engineering is desired (minimum of HS diploma).

• 2-5 years of experience in field-based maintenance and troubleshooting of electronic instrumentation.

• Strong background in electronics with the ability to read electrical schematics.

• Proficiency in Microsoft Office.

• Ability to read and understand mechanical drawings.

• Competency in using a variety of hand tools, machine tools, and precision measuring instruments.

• Self-motivated with the ability to work independently and solve problems in a fast-paced environment.

Additional Skills & Qualifications

• Experience with servo-hydraulic and electro-mechanical products.

• Experience in providing customer training.

• Experience working with schematic diagrams and blueprint reading.

Work Environment

This role is based remotely, allowing you to work from home. Expect to travel frequently across the Cleveland, OH, Pittsburgh, PA, Cincinnati, OH, and Columbus, OH areas, with occasional travel to Kentucky and West Virginia. You will have access to a company vehicle, phone, laptop, gas card, and travel expense credit card. Enjoy benefits such as a 401k match, four weeks of paid time off, ten paid company holidays, a recognition program, competitive health insurance, and tuition reimbursement. The company headquarters is located in Lake Bluff, IL, and the position offers an hourly wage with additional earnings from overtime and travel.

Job Type & Location

This is a Permanent position based out of Lake Bluff, IL.

Pay and Benefits

The pay range for this position is $72000.00 - $83000.00/yr.

• Company-paid vehicle - 7.5% 401K match - 4 weeks of paid time off - 10 paid company holidays - Recognition program - Competitive health insurance

Workplace Type

This is a fully onsite position in Lake Bluff,IL.

Application Deadline

This position is anticipated to close on Mar 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.