First Impressions Coordinator

Job Description

Job Description

Location: 8024 Saint Louis Ave, Skokie IL 60076
Job Type: Full-Time | In-Office

Position Summary:

As the First Impressions Coordinator , you are the voice and vibe of our company. From the moment someone calls or walks through the door, you set the tone for a positive, professional experience. You’ll juggle phones, keep the office running smoothly, support the field team with uniforms and supplies, and make sure no detail gets overlooked—from scheduling reminders to celebration planning. This is a perfect role for someone who loves being at the center of it all, thrives in a fast-paced environment, and has an eye for detail.

Key Responsibilities:

???? Front Desk & Phone Management

• Serve as the first point of contact for all incoming calls
• Answer and direct calls promptly and professionally
• Assist clients or route calls to appropriate team members

???? Office Coordination & Supplies

• Monitor and order office supplies and inventory
• Keep breakrooms, common areas, and supply stations organized
• Manage and maintain field staff uniforms—clean, stocked, and up-to-date

???? Calendar & Schedule Management

• Maintain company calendars
• Send reminders for appointments and meetings
• Scheduling Maintenance visits for clients

???? Reputation & Engagement

• Monitor and respond to online reviews with professionalism and positivity
• Compile and produce weekly review/performance reports

???? Event & Meeting Planning

• Organize company meetings, training sessions, and internal events
• Plan and coordinate employee parties, appreciation days, and more

Skills & Qualifications:

• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Professional phone presence and interpersonal skills
• Proficiency with Microsoft Office and Google Workspace
• Experience using scheduling software or CRM systems a plus
• Ability to manage priorities in a fast-paced office environment

Why You’ll Love It Here:

• Your part of every team by keeping everything (and everyone) running
• Your voice literally represents the company —and people will count on you
• You’ll be the go-to for both structure and spirit: calendars and celebrations!