Customer Service Representative / Junior Service Advisor | Weekends Off | Barrington

Job Description

Job Description

Company Description

Christian Brothers Automotive

Benefits:

• Up to $25/hr for highly qualified candidates
• Closed Every Weekend to Spend Time with Family/Friends
• Paid Vacation and Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plan
• Local Owner - Onsite Daily
• On-going Training and Career Support
• Team Appreciation Events
• Weekly Lunches Provided
• Team Member Discount

Job Title:

Customer Service Representative (CSR)

Location:

908 S. Northwest Hwy. Barrington, IL 60010

Job Overview:

As a CSR with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the first person to greet our guests and who they see every time they make an investment in their vehicle. Building relationships with our guests is a critical part of your role.

Responsibilities include, but are not limited to:

• Desire to learn automotive repair service terminology and processes
• Check guests in and out at the front counter
• Answer phone calls and schedule appointments
• Provide safe shuttle service for our valued guests in our branded vehicle
• Treat our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Help keep the facility clean and organized
• Assist other team members with clerical tasks as needed
• Connect with our guests and develop authentic relationships
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications:

• Proven successful guest service experience required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our guests, team, and vendors
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a TEAM mentality
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependable for a position that is Monday - Friday, 7:00am - 6:00pm

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.