Client Coordinator

Job Title: Client Coordinator

Overview:

We are seeking a detail-oriented and dependable Client Coordinator to join our team. This role is essential in supporting our operations by managing case data through CMS portals, verifying eligibility, and ensuring accurate documentation. The ideal candidate will be tech-savvy, organized, and committed to delivering high-quality customer service in a fast-paced healthcare environment.

Key Responsibilities:

• Process cases through CMS portals and enter accurate data into internal databases.
• Review documentation for eligibility and completeness.
• Prepare, enter, track, and file data with precision and attention to detail.
• Respond promptly and professionally to client inquiries via email regarding case status, documentation, and general information.
• Utilize internal systems and databases to input and retrieve client and examination information.
• Access and upload medical records from external client portals into internal systems.
• Verify that all required components of medical records are complete and properly documented.
• Assign medical records to reviewers for clinical insight to support insurance claim decisions under the No Surprises Act (IDR Team).

Required Skills & Qualifications:

• Technical Skills: Proficient in Microsoft Office Suite (Excel, Outlook), Salesforce CRM, W365 Edge, and CMS systems.
• Healthcare Knowledge: Familiarity with medical terminology, insurance claims, EOBs, and electronic medical records.
• Administrative Skills: Strong data entry capabilities, organizational skills, and attention to detail.
• Customer Service: Excellent written and verbal communication skills with a client-focused approach.
• Work Environment: Must have reliable internet and a private, distraction-free workspace.
• Education: High school diploma or equivalent required.

Preferred Experience:

• Must have experience within Healthcare - Medical Records or Call Center

Experience Level

Entry Level

This is a Contract position based out of Rockford, IL.

The pay range for this position is $15.00 - $15.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jan 12, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.