Cyber Managed Services - SDC IAM - Senior 1

Location: Anywhere in Country

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Job Title: Endpoint Security Senior Technical Writer

Job Description:

We are looking for a dedicated and skilled Senior Technical Writer to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation.

Key Responsibilities:

Documentation Development:

Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows.

Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews.

Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions.

Content Accuracy & Compliance:

Ensure all documentation reflects current tools, configurations, and organizational standards.

Support documentation needs for compliance audits, risk assessments, and onboarding materials.

Align outputs with established documentation templates and governance frameworks.

Collaboration & Knowledge Transfer:

Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content.

Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams.

Continuous Improvement:

Identify gaps in existing documentation and propose enhancements.

Stay informed on cybersecurity trends and incorporate best practices into documentation processes.

Qualifications:

• Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation.

• Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security.

• Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences.

• Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders.

• Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent.

• Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents.

• Understanding of documentation standards and style guides

• Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems.

• Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments.

• Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical.

• Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.)

• Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001.

• Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs.

• Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

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