Senior Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are the App Engine Engineering at ServiceNow and we develop and maintains the low-code/no-code tools—specifically App Engine Studio (AES)and App Engine Management Center (AEMC)—this allow users to build, govern, and deploy custom applications and workflows on the ServiceNow Now Platform .

Joining our team means being part of a dynamic, forward-thinking group that thrives on solving complex challenges, pushing boundaries, and staying ahead of the curve. We are looking for talented members who are passionate about AI, enjoy working in a collaborative environment, and are eager to contribute to the development of a transformative product that is reshaping how businesses leverage AI to solve real-world problems. 

What you get to do in this role:

• Build highly interactive applications that can scale with application complexity
• Create tools, libraries, and frameworks for other developers to build upon
• Apply new technology and innovation to improve platform functionality
• Contribute to the development of the platform while navigating Java, JavaScript and Kubernetes application architecture.  

Qualifications

To be successful in this role you have:

• Experience in critical thinking and innovation aimed at AI integrations into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.  
• Experience in building new products that use AI/ML 
• 5+ years of software industry experience
• 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
• Experience designing and implementing highly interactive and high-volume applications
• Expertise in backend technologies
• Java, Python, Junit, REST, AJAX, JSON, HTML, CSS and associated frameworks
• JVM performance testing, optimization and garbage collection
• relational databases, SQL and frameworks like Spring, Hibernate
• and/or frontend technologies
• Solid JavaScript experience with React, AngularJS, Cycle.js, Vue, or other frontend frameworks
• Competent in aspects of design, usability, cross-browser compatibility and accessibility
• Exposure to modern reusable theming practices such in sass, css-in-js and styled components
• Experience in test driven development with Jest, TestCafe, Cyprus, Mocha, or Selenium
• Experience in designed, developed, and maintained microservices-based applications on Kubernetes, improving scalability, reliability, and deployment speed
• Experience in functional programming, stateless architectures, ADTs is a plus
• Experience with caching systems like Redis, MemCached is a plus
• Advanced understanding of software design, development, testing, and problem-solving.  
• Bachelor’s/Master's degree in Computer Science or a related discipli

FD21

For positions in this location, we offer a base pay of $126,700 - $215,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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