Senior Director, Sales
- Full P&L accountability including revenue, gross margin, OpEx, and LCM
- Lead sales efforts to achieve assigned KPIs, revenue, and profit targets
- Manage, coach, and develop a team of Regional Sales Leaders—covering selection, hiring, training, and performance management
- Motivate and inspire teams to embrace Sonova policies and patient-first processes (Cycle of Sales, BLINK, audiological standards)
- Ensure compliance with HIPAA, licensing, billing, and other Sonova policies
- Drive employee engagement through Sonova’s SIP plan and Pay-for-Performance methodologies
- Partner cross-functionally to execute on talent management initiatives: development, appraisals, succession planning, and performance KPIs
- Lead HearMe strategies to foster engagement and achieve sustainable employee satisfaction scores
- Oversee portfolio and footprint management in collaboration with Real Estate, Facilities & Branding to drive market share growth
- Integrate and transition new businesses through acquisitions or clinic expansions
- Champion SonovaX continuous improvement tools (Kaizen, A3PS, Value Stream Mapping, Hoshin Kanri)
- Monitor industry trends, including competitor strategies, telehealth, omnichannel, and online sales
- Promote Sonova’s values, diversity & inclusion, and patient-focused culture
- Bachelor’s degree required, MBA preferred
- Proven success in sales, marketing, and business growth in a high-touch, customer-focused environment
- Minimum 10 years of relevant multi-unit management experience
- Previous business management experience required
- Hearing healthcare management experience strongly preferred
- Strong leadership, coaching, and mentoring ability
- Excellent verbal, written, and virtual communication skills
- Visionary, forward-thinking mindset with strategic problem-solving skills
- Expertise in business plan preparation and presentations
- Marketing, promotion, and multi-unit management expertise
- Proficiency in Microsoft Office, particularly PowerPoint & Excel
- Opportunity to lead a high-performing team in a growing healthcare organization
- Full P&L ownership and influence over regional strategy and execution
- A collaborative culture with a focus on innovation, patient care, and employee engagement
- Competitive compensation, bonus opportunities, and executive-level benefits
- Career development in a global healthcare company shaping the future of audiological care
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