Compliance Manager, Healthcare

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Itasca, N Arlington Heights Rd

Division: Air & Sea
Job Posting Title: Compliance Manager
Time Type: Full Time

Summary

The Healthcare Compliance Manager is responsible for ensuring adherence to the operational execution of Healthcare regulatory requirements and internal operational policies within the transportation and logistics industry. They ensure the execution and where applicable, implement Healthcare compliance programs, monitor compliance activities of network branches, and provide guidance to mitigate risks. The Compliance Manager plays a critical role in maintaining client confidence of DSV’s Healthcare Quality infrastructure and a strong culture ensuring the highlest level of operational and quality execution throughout the organization.

Duties and Responsibilities

• Govern regulatory and operational execution of the Healthcare Quality program aligned with industry regulations and company policies for the assigned network branches and respective warehouse locations.
• Manage the Healthcare Quality Programs for assigned region network branches including but not limited to: Change Control, Training as applicable, Training Matrix, Signatory requirements, and record retention.
• Monitor and assess compliance risks and identify areas for improvement.
• Liase with US QHSE to ensure healthcare branches are current on all ISO requirements as they relate to Healthcare
• Conduct regular internal audits and reviews to ensure compliance with applicable laws, regulations, and internal policies as per Group Guidelines
• Provide guidance and training to employees on Healthcare Quality and Operational matters.
• Collaborate with internal stakeholders to continually improve execution of compliance strategies.
• Investigate and address compliance-related incidents, violations, and complaints by conducting trend analysis of Nonconformance incidents
• Lead and support internal investigations and audits related to compliance.
• Develop and maintain effective compliance-related documentation and record-keeping as per Group Guidelines
• Lead and/or assist in external client audits – ensuring a successful audit
• Ensure branch performance is in line with internal KPIs for risk assessments, timely completion of nonconformance requirements
• Ensure all audits are well prepared, to limit findings and also respond to any findings as per the guidelines for Nonconformances
• Perform, manage, and close subcontractor audits as required
• Other duties as assigned

Educational background / Work experience

• Auditor certification is required
• Knowledge in Quality Management infrastruction is required – external accredited training is a plus
• Advanced degree in , business administration, or a relevant discipline is preferred.
• Minimum of 5-7 years of experience in Healthcare compliance management, preferably in the transportation and logistics industry.
• Operational knowledge of Freight Forwarding is strongly encouraged
• Strong knowledge of applicable FDA regulations for the internal transport is required (controlled substances)
• Experience in implementing and governing compliance programs and policies.
• Proven track record of managing compliance-related audits and investigations.

Skills & Competencies

• In-depth understanding of transportation and logistics industry regulations.
• Strong knowledge of compliance frameworks and best practices.
• Excellent analytical and problem-solving abilities.
• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate and influence at all levels of the organization and cross functionally.
• Exceptional attention to detail and organizational skills.
• Familiarity with risk assessment and mitigation techniques.
• Proficiency in data analysis and reporting.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• May have supervisory responsibilities (either direct or indirect) guidng a team of compliance professionals.

Preferred Qualifications

• Certification in compliance or a related field (e.g., Certified Auditor or other ISO related certificaitons).
• Strong understanding of US Regulatory Healthcare Requirements as defined in Code of Federal Regulations
• Experience working with US FDA.
• Experience managing compliance programs in a global organization.
• Familiarity with compliance management software and tools.
• Knowledge of industry-specific certifications, such as C-TPAT, AEO, or ISO.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using Validaide, PowerBI, Cargowise One software and tools.
• Advanced knowledge of Microsoft Office suite.
• Familiarity with data analysis and reporting tools.
• Ability to adapt to new technology platforms used in compliance management.

For this position, the expected base pay is: $86,500 - $129,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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