DC Warehouse Associate

Job Description

Job Description

American Sale: “Unlock Your Potential: Build Your Career Path with Us!”

At American Sale, we believe in nurturing talent from within, offering a clear path to advancement whether you’re aiming for a commission-based role, a salaried position, or a management career. We offer real life skills that you can carry with you for a life time. You’ll have the chance to collaborate with experienced professionals who will mentor you and help you leverage the latest technology to excel in your role. Our new and promoted managers receive competitive compensation that reflects their experience and achievements. Additionally, we set ambitious yet attainable sales and financial goals for each location, making our commission and bonus structures both appealing and rewarding. Join us and take the next step in your career with a company that values your growth and success.

- Click for real life examples of our employee’s experiences

Under the direction of the Warehouse General Manager, the Warehouse Associate plays a key role in efficiently loading and unloading merchandise while maintaining a safe and organized environment. This role requires operating warehouse equipment such as forklifts, stock pickers, and pallet jacks to move inventory efficiently.

Preferred Qualifications

• High School Diploma or GED preferred.

• 1-3 years of warehouse, delivery, moving, construction, or related experience preferred.

• Ability to pass forklift and warehouse equipment certification.

• Familiarity with AS400 or similar inventory management systems preferred.

• Strong customer service and communication skills.

• Ability to work effectively in a team environment.

• Valid driver's license preferred.

• Ability to maintain consistent attendance and punctuality.

Essential Duties and Responsibilities

Warehouse Operations

• Receive, sort, stock, and organize merchandise efficiently.

• Pick, stage, and prepare customer orders accurately.

• Load and unload trucks safely and efficiently.

• Assist customers during merchandise pick-up and verify order accuracy.

• Operate warehouse equipment including forklifts, pallet jacks, stock pickers, and other approved equipment while following all safety procedures.

• Maintain a clean, organized, and safe warehouse environment.

• Assist with inventory counts, cycle counts, and inventory accuracy initiatives.

• Properly handle chemicals and hazardous materials in accordance with company and DOT guidelines.

• Communicate customer concerns, inventory discrepancies, and operational issues to management promptly.

Spa Delivery & Customer Support

• Assist with the delivery, placement, and transportation of spas, swim spas, patio furniture, and other oversized merchandise.

• Safely maneuver large products using dollies, sleds, lift equipment, straps, and approved moving tools.

• Work closely with delivery teams to ensure products are delivered safely and efficiently.

• Perform pre-delivery inspections to verify merchandise is complete and free from visible damage.

• Communicate professionally with customers during deliveries and provide exceptional customer service.

• Document delivery concerns, property conditions, customer requests, and site challenges as needed.

• Assist with setup preparation and basic customer education when appropriate.

• Maintain delivery equipment, tools, and vehicles in clean and safe working condition.

• Follow all safety procedures to protect employees, customers, property, and merchandise during delivery activities.

Safety & Compliance

• Follow all company safety policies and procedures.

• Use proper lifting techniques and required safety equipment.

• Immediately report accidents, injuries, equipment concerns, or unsafe conditions.

• Maintain compliance with company policies and applicable DOT safety requirements.

Physical Demands

• Frequently lift, carry, push, and pull merchandise weighing up to 100 pounds.

• Participate in team lifts involving significantly heavier products, including spas and outdoor furniture.

• Frequent standing, walking, bending, kneeling, reaching, climbing, and repetitive movement.

• Ability to work at heights up to 34 feet using approved lift equipment.

• Ability to navigate customer properties, stairs, uneven terrain, and tight delivery spaces.

• Ability to work indoors and outdoors in varying weather conditions.

• Potential exposure to pool and spa chemicals.

Work Environment

• Fast-paced warehouse and delivery environment.

• Combination of warehouse, outdoor, and customer-home settings.

• Focus on teamwork, safety, customer service, and operational excellence.

Schedule & Availability

• Primarily day shifts.

• Weekends, holidays, and overtime as business needs require.

Travel

• Frequent travel to customer homes and delivery locations throughout Illinois and Indiana.

• Occasional travel between stores, distribution facilities, and the Corporate Office.

• ns.

Getting to Know American Sale

At American Sale , our unwavering mission is to enrich the lives of our customers by providing products that enhance their everyday experiences. Whether it’s creating cherished memories with family and friends or finding moments of relaxation and well-being, we’re here to make every day better.

Our Unique Blend: Selection, Service, and Price

• Selection : We curate a diverse range of products that cater to a home's needs. From outdoor furniture to indoor gaming, pool essentials to holiday decor, and the best Christmas selection in the Midwest.
• Service : Our dedicated team is committed to delivering exceptional service. We listen, empathize, and ensure our customers' satisfaction. The customers’ happiness is our number one priority.
• Price : Quality doesn’t have to break the bank. We offer competitive prices without compromising on excellence.

A Legacy of Family Values

• As a family-owned and operated company spanning six decades, we understand the importance of trust, integrity, and lasting relationships.
• Our commitment to our shoppers extends beyond transactions; it’s about building a community of return customers.

Embracing Change and Innovation

• We thrive on evolution. Trends shift, technology advances, and we adapt. Our passion for innovation keeps us at the forefront of the market.
• From classic favorites to cutting-edge solutions, we’re here to enhance your lifestyle.

More of what we offer

Full time employees qualify for:

• Healthcare, Dental, Vision and various other offerings including 401K with company match
• Blue Cross Blue Shield 360 Discount Program

All Employees Qualify for:

• ADP Life Style Discounts on entrainment, Pet insurance, and more!
• Paid Time off
• Employee Discounts
• Pay as you work options
• We promote from within. Whether you are looking for a commission-based, salary, or management position we can get you there!
• The opportunity to work with seasoned professionals to guide and mentor your career and use the latest technology offered!
• New managers are compensated based on experience level and record of accomplishment.
• Company sets the sales and financial goals for each location – commission and bonus are attainable and appealing.

Remember, your commitment to exceptional service makes a difference in every customer interaction.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

American Sale is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity and inclusion among our teammates are critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Compensation details: 18-20 Hourly Wage

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