Outreach Specialist

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

POSITION: Outreach Specialist

STATUS: Full-time

CLASSIFICATION: Non-Exempt

REPORTS TO: Illinois Welcoming Center Program Manager

PAY RATE: $20.00

POSITION SUMMARY:

The Outreach Specialist increases awareness of SCCs programs and strengthens partnerships with local organizations, service providers, and institutions. This role involves attending outreach events, meeting one-on-one with agencies, planning educational workshops, and collaborating with program supervisors to identify service gaps and connect with relevant community resources. The Outreach Specialist also plays a key role in content creation for social media and the development of outreach materials.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES:

Community Engagement & Partnership Development

Represent SCC at community events, agency fairs, and outreach activities.

Conduct one-on-one engagement with organizations to build and maintain referral relationships.

Collaborate with program leads to identify gaps in services and establish connections with agencies offering complementary resources.

Plan and coordinate workshops or presentations in partnership with external organizations.

Communications & Outreach Materials

Create and share social media content that highlights SCCs services, events, and partnerships.

Design and update bilingual outreach materials for distribution at events and to partner agencies.

Ensure consistent messaging across outreach platforms and printed materials.

Maintain an organized inventory of outreach materials and digital content.

Internal Coordination & Reporting

Communicate regularly with programs to stay informed on services and capacity.

Track and report outreach activities and outcomes to support program planning and grant reporting.

Provide feedback from partners and events to inform organizational outreach strategies.

promotional materials.

Engage in storytelling efforts to showcase success stories and demonstrate program effectiveness.

Represent the organization at regional meetings to enhance visibility and reputation.

Perform other duties as assigned or needed.

MINIMUM REQUIRED QUALIFICATIONS:

Bachelors degree in Communications, Human Services, Public Relations, or a related field

12 years of experience in outreach, partnership building, or community relations.

Fluent in both Spanish and English.

Strong interpersonal, written, and verbal communication skills.

Experience developing digital content and managing social media platforms.

Ability to work with diverse populations and represent SCC in a professional, culturally sensitive manner.

Availability to attend events during evenings and weekends as needed.

Proficiency with Microsoft Office and basic graphic design or content tools (e.g., Canva, Publisher, or similar platforms).

Valid drivers license and reliable transportation.

WORK SCHEDULE:

MondayFriday, 9 AM5 PM.

Evenings and weekends as needed.

Benefits:
401K
Health Insurance
Dental Insurance
Paid time off