On-Site Community Manager

On-Site Community Manager

Location:
Park Heights Apartments
2231 E. 67th Street
Chicago, IL 60649

Job Summary:
Are you ready to make a difference in our community? As the On-Site Community Manager, you'll be the heart and soul of resident satisfaction and seamless community operations! This dynamic role involves leading people, coordinating activities, and optimizing resources to achieve the exciting goals set by our Regional Manager and HQ. You'll work in close partnership with HQ SLI (Specialized Leasing Initiative) employees, including resident relations and leasing consultants, and be the main point of contact for all onsite issues. Your mission: maximize occupancy and enhance asset value while creating a thriving, happy community. Join us and be a part of something amazing!

Primary Responsibilities:

• Financial: Collect/post rent, manage bank deposits, handle credit card expenses, submit invoices, monitor delinquencies, and process evictions.
• Team Management: Submit payroll, ensure compliance with Fair Housing laws, and support the team to meet objectives.
• Resident Relations: Build positive relationships, coordinate move-ins/outs, organize events, and enhance resident experiences.
• Asset Maintenance: Conduct inspections, ensure timely apartment readiness, perform night audits, and manage service requests, Coordinate and communicate with the SLI Leasing Specialist concerning upcoming and ready units and dates, Communicate effectively with the service team and the SLI Resident Relation Specialist to ensure apartment service requests are being resolved correctly, professionally, and timely.
• Safety: Report inspections, ensure safety compliance, and handle incident reports.

Work Schedule:

• Full-Time. (On-Site)
• Monday-Friday, 9 AM-5:00PM.

Qualifications:

• Experience: 3+ years in multifamily management.
• Education: High School Diploma/GED required; CAM/CALP preferred.
• Licenses: Valid Driver’s License and auto insurance required.

Physical Requirements:

• Mostly desk work, occasional lifting (10-25 lbs), and various physical activities.

Compensation:

• Annual Salary $55k-$65k.
• Quarterly Bonuses based on KPI Metrics.
• Monthly bonus per unit ($125 per renewal, shared among all employees).
• Leasing Commission ($100/Lease, No Caps).

Benefits:

• 401(k) matching.
• Dental Insurance.
• Health Insurance.
• Vision Insurance.
• Life Insurance.
• Employee assistance program.
• Employee discount.
• Paid time off + Company Paid Holidays.
• Birthday Holiday.
• Professional development assistance.
• Referral program.

Founded by brothers, Hani and Raed Zidan, family is at the core of our business- family happens at home, and we are committed to providing quality housing and an exceptional living experience to thousands across the Midwest. It is only through the diverse and collective talent of our people we can achieve such a mission. We believe in empowering our associates to reach their fullest potential, both from a professional and personal fulfillment standpoint. At ZMG, each team member plays a meaningful and impactful role, which is why we are committed to providing and supporting the ongoing development of our people through role-specific workshops and industry certifications. We are not our branding, or even our name, we are our people. The collective talent, creativity, and industry expertise our teams deliver is what makes ZMG a dynamic and eclectic work environment. Are you ready to enter a rapidly growing company that supports your development? Do you thrive in seeking solutions rather than just seeing the problem? Are you looking to have a meaningful and impactful role in a company's success, and in turn, your own? If you answered yes to these questions, then explore our career opportunities.