IT Services Technician

PeopleSharp
Schaumburg, IL

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?

Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.

We’ll Provide:

  • A collaborative work environment with the ability to learn about many different industries

  • Salary of $55,000-65,000

  • Room for professional growth

  • Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage

What You'll Do:

  • Provide support to end users via remote support sessions and on-site

  • Provide support for Microsoft technologies including Windows and Office 365

  • Configure and deploy new laptop and desktop systems

  • Document incidents and follow resolution procedures

  • Provide exceptional customer service at all times

Skills You'll Need:

  • 1-2 years of previous technical support experience

  • Experience with building desktops and troubleshooting hardware issues

  • Enjoy working as part of a collaborative team and in a fast-paced environment

  • Analytical thinking, problem solving, and the ability to learn quickly

  • Ability to work a light, rotating on-call schedule

  • Technical curiosity!

  • Associate's or Bachelor's degree in an Information Technology related field is preferred

  • Experience with Active Directory and Group Policy a plus

  • Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here:
Posted 2025-10-22

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