Business Development Specialist

Position Summary

The Business Development Specialist is responsible for developing new business and retaining current customers by providing them with the best customer service. The role develops and enhances relationships with brokers and agents, coordinates with customers for any ad-hoc requests and addresses their enquiries. They support the business development team and serve as a backup for Business Development Coordinator as needed.

What will your job entail?

Job Responsibilities:

• Analyze current customer accounts, establishing cross-sell/account rounding opportunities.
• Develop and maintain relationships with key decision-makers on existing accounts to deepen client engagement and identify potential referrals.
• Generate new business leads based on lost accounts, industry listings, networking, and referrals.
• Maintain accurate records of sales activities, customer interactions, and pipeline opportunities.
• Collaborate with marketing and advertising teams to develop and implement effective sales campaigns.
• Manage a portfolio of lost accounts-identifying reasons for the loss and developing strategies to win back business.
• Stay up to date with industry trends and changes in insurance policies and regulations.
• Review in-force policies for current clients, ensuring forms, endorsements, policy changes, billing, and other data are accurate in our agency management system.
• Follow up with clients regularly to ensure customer satisfaction and identify opportunities for cross-selling or upselling.
• Working with insurance company underwriters to receive timely and accurate quotes.
• Preparing renewal presentations + binding/reissuing policies. Work Experience and Education:
• Bachelor’s degree in Risk Management or Business with 5+ years of experience; or Masters Degree with 3 years related experience.
• Proven capabilities in marketing-related duties with an understanding of multiple rating platforms through national and regional insurance carriers.
• Preference is given to applicants with retail agency experience.
• Excellent communication, presentation, and negotiation skills. Licenses & Certifications:
• State P&C and/or surplus line license is required.
• Accredited Advisor in Insurance (AAI), Certified Insurance Counselor (CIC), or Associate in Risk Management (ARM) a plus. Skills:
• Microsoft Office
• Content Development
• Outside Sales
• External Communications
• Account Management
• Business Development
• Data Entry
• Insurance Industry Knowledge

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $78,750.00 - $90,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.