Night Manager

Burger King Manager Job Description, Duties, and Responsibilities

What Does a Burger King Shift Manager Do?

The Burger King Shift Manager is responsible for creating an enjoyable, fun-filled dining experience to guests by ensuring top quality products delivered in a fast, friendly, and clean environment.

His/her job description entails having accountability and responsibilities for managing the operations of a restaurant on a day-to-day basis. He/she must ensure that company standards are followed in every way while carrying out his/her role.

The shift manager is directly responsible for supervising up to five shifts per week

The manager has the duty to instill discipline among employees in the restaurant and can reprimand erring employees, as well as recommend to the General Manager the suspension or outright termination of employment of employees, depending on how grave their misconduct is.

The Burger King Shift manager’s work description also includes ensuring that menu items are prepared following all company sanitation and operations codes.

He/she make sure guests get top quality service by prevailing on restaurant staff to take customers’ orders quickly and correctly, and with a courteous attitude.

If there is a complaint from a guest, the shift manager quickly ensures that it is resolved to the satisfaction of the guest.

He/she also works with the General Manager to review the financial plan of the restaurant, including operating expenses and profits, and sales, so as to improve performance and productivity and achieve company business goals.

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.