Customer Service Representative
LaSalle Network is excited to partner with a leading 3PL to hire a Customer Service Representative . This role is an excellent opportunity to gain hands-on logistics experience, grow into more advanced responsibilities, and be part of a tight-knit team that supports one another’s success.
Customer Service Representative Responsibilities:
Triage a shared inbox with a high volume of carrier updates, on-site issues, and shipment requests
Respond to ~100 daily driver and carrier calls with urgency and professionalism
Verify and document proof of delivery and bills of lading
Assign and track load numbers to ensure smooth operations
Customer Service Representative Requirements:
Ability to handle large volumes of communication while maintaining accuracy
Proficiency in Microsoft Office Suite
Excellent organizational and multitasking abilities
Willing to work a 12–9 p.m. hybrid schedule (3 days in office)
This position is built for someone who wants more than just a job. It’s a chance to grow a long-term career in logistics with a company known for investing in its people, promoting from within, and fostering a collaborative environment. Apply now to join a team where your career can take off.
— Jessica Black, Project Manager, LaSalle Network
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