Service Manager
- Lead an entire service operation upon completion of paid training
- Motivate the service team to consistently provide the world’s best service, prioritizing safety
- Conduct yourself with the utmost professionalism and integrity with customers and coworkers
- Assist with recruiting top talent on the service team
- Train and develop Orkin Pros through hands-on management
- Lead training meetings
- Oversee our Orkin Pro Ride-A-Long program
- Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
- Champion innovation by supporting the team in adopting new products, services and technology
- Monitor scheduling, routing and inventory to drive efficiencies and productivity
- Competitive earnings and a company vehicle with gas card
- $60,000 - $65,000 annually
- Company provided iPhone and iPad with sales software
- Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Industry leading, quality, comprehensive training program
- You’re seeking an opportunity with career potential in a reliable, recession-resistant industry
- You have a service-oriented mindset that leads you to build loyalty and trust with customers
- You hold yourself responsible to commitments
- You value being part of a team
- You want to keep learning, improving and developing as a leader
- You want to join a company that supports the community
- You want a career with a purpose at a mission-driven company that values
- Safety
- Professionalism
- Empathy
- Integrity
- Innovation
- Field Service experience is highly preferred
- Ability to coach and mentor employees at varying experience levels
- At least two years of lead experience
- High School Diploma or equivalent required
- Valid driver’s license required
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently and interact with our great clients
- Ability to problem solve in a tactful and professional manner, as well as the ability to think quickly and efficiently on your feet.
- Safely use a ladder within the manufacturer's weight capacity
- Occasionally lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
- Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
- Willing to work in different types of weather conditions
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