Program Manager: AI in Search

eBay
Chicago, IL

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

This mission of the Search, SEO and Product Knowledge team is to empower eBay buyers and sellers to connect through simple, engaging, and efficient shopping experiences on and off our marketplace, powered by intelligent computing at scale. Within it, the technical program management group leads high-profile, complex, company-wide programs from start to finish, working closely with senior leaders and multi-disciplinary teams across different departments and regions.

As a Senior Technical Program Manager , you’ll not only get to lead one of these critical programs, but you’ll also help establish standard processes for program management and play a key role in shaping important business strategies and decisions. You will join a fast-paced distributed team of technical program managers acting as the central conduit for all execution and operations of the organization.

What you will accomplish:

  • You will own and deliver critical, high-impact programs from strategic inception to successful implementation

  • You will partner with product and engineering teams to translate roadmaps into actionable plans, setting shared goals and achievements aligned with business priorities

  • Coordinate and lead cross-functional teams, encouraging accountability, clear communication, and efficient prioritization

  • Identify and resolve potential program risks, challenges, and dependencies early, ensuring smooth execution

  • Design, document, and improve efficient execution processes across geographically distributed teams and partners

  • Develop and report on key program performance metrics, providing actionable insights to senior leadership

  • Partner with senior collaborators across Finance, HR, Operations, and Technology to ensure alignment and drive program execution

What you will bring:

  • 6+ years leading complex, high-impact programs in global organizations, driving significant business transformation

  • Proficient in syncing program execution with yearly planning, resource capacity modeling, and financial budgets to unveil product roadmaps

  • Success collaborating with multi-disciplinary partners (Product, Engineering, Science, Design, Analytics, Finance) in a product environment

  • Outstanding ability to lead opposing priorities without compromising efficiency or visibility

  • A strong ownership mentality, ensuring meticulous attention to detail and proactive program execution

  • Experience in a tech or eCommerce company

The base pay range for this position is expected in the range below:

$90,400 - $157,000

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected] . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Posted 2025-10-24

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