Human Resources Onboarding Specialist

: : First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations. The Human Resources Onboarding Specialist will collaborate closely with various business units across our organization to develop and implement comprehensive onboarding plans for new employees, both onsite and remote. This position will partner with different teams to ensure a smooth and effective transition for new hires, while also focusing on the measurement of formal training program effectiveness and addressing performance concerns in collaboration with Employee Relations. Flexible work from home options available. DUTIES & RESPONSIBILITIES: Onboarding Program Development/Coordination:

• Collaborate with business units to design and execute onboarding plans and programs that align with company and department objectives. Create tailored onboarding experiences for both onsite and remote employees, ensuring a consistent and positive experience regardless of location.
• Develop and maintain a repository of onboarding resources, materials, and tools to enhance the onboarding process.
• Collaborate with managers and IT on user request and user creation initiatives and activities to ensure proper application assignment, equipment requests, and profile creation occurs prior to onboarding to minimize impact to training.
• Participate in “First Day” onboarding activities, ensuring new hires have proper system access and are informed of applicable training schedules/activities.
• In collaboration with the Training Department, organize and assign applicable paid training resources to develop applicable skillsets (LinkedIn Learning, paid webinars, etc.).
• Serve as the primary contact for new employees and managers during the initial onboarding period. Work closely with HR team members, hiring managers, and department heads to ensure a seamless integration of new employees into their respective teams.
• Facilitate formal check-ins with new employees and managers to ensure a positive onboarding experience is realized.
• Facilitate certain preboard/onboard activities such as overseeing I-9 verifications, validating/correcting new hire paperwork, and administering any job-specific agreements/policies.
• Foster strong relationships with various stakeholders across the organization to facilitate effective communication and collaboration.

Formal Training Program Evaluation:

• Design metrics and methods to measure the effectiveness of formal training programs within the organization's formal onboarding program.
• Analyze training data and feedback to identify areas of improvement and make recommendations to enhance the quality and impact of training initiatives.
• Continuously assess and adjust training strategies based on the evolving needs of the organization.
• Identify opportunities for operational efficiency and recommend improvements to streamline processes..

Performance Improvement:

• Partner with Employee Relations team to escalate performance concerns and workplace issues that occur during the formal onboarding period.

Compliance and Documentation:

• Ensure onboarding processes and documentation adhere to company policies, legal regulations, and industry standards. Maintain knowledge of any applicable federal, state, and local regulations/ordinances that may govern onboarding and employment practices.
• Maintain accurate records of onboarding activities, training outcomes, and performance improvement plans.

Project Management:

• Participate in projects related to system implementations and upgrades.
• Serve as the project lead for various bank-wide initiatives as needed.

QUALIFICATIONS:

• High school diploma or equivalent required. Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred).
• Relevant HR certifications (e.g., SHRM-CP, PHR) preferred.
• Previous experience in developing and executing comprehensive onboarding programs.
• Demonstrated understanding of training evaluation methods and metrics.
• Strong knowledge of performance improvement strategies and techniques.
• Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
• Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
• Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
• Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
• Use sound professional judgment to balance the interests of the organization and employee, understanding and using available resources to mitigate risks.
• Ability to work effectively with cross-functional teams and handle sensitive employee matters with tact and discretion.
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
• Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades. Strong organizational skills and attention to detail.
• Previous experience with Learning Management Systems (LMS) and LinkedIn Learning highly preferred.
• Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required to assist and oversee onboarding activities.
• Typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.