Esthetician, Lincoln Park
Esthetician, Lincoln Park
Work Mode: Onsite
Location:? Chicago, IL
Opportunity
Theprimaryfocusisto support thecommitmentto customer care byefficiently, andeffectively providing the highest level of service. Must have excellent working knowledge of all services,productsandprocedureswithinthespa.Togethertheywillstrivetoensureourguest'scomfort and satisfaction.Our goal is to exceed our guests' expectations every time they visit our spa.
SPECIFIC RESPONSIBILITIES
To provide the highest level of internal and external customerservice set forth by the Kohler Waters Spas and Forbes. Team membersare responsible forupholding consistency in all standards.Adirectlineof communicationwillbeon-goingamongfellowassociatesregardingneeds and concerns.A professional demeanor must be presented at all times.
EveryEstheticianisresponsiblefor:
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Meetingandgreetingguestswithprofessionalism
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Cleanliness standardsof allareaswithinthespaincludingtreatmentrooms, publicareas, and back-of-house areas
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Using properverbiageatalltimes
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Upholdingandmaintainsetuniformandgroomingstandards
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Knowledgeofspaservicesandamenities
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Knowledgeofemergencyprocedures
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Providingthehighest leveloftechnicalserviceandadherencetoSOP's
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Meetingagreeduponretailsalesgoalsbyeducatingguestsonathomecare
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Salesgoalssetdependingondepartmentandretailtoservicepercentage
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Maintaincontinuingeducationcriteria basedonState ofWisconsinorIllinoisrequirement
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AdheringtopoliciesputinplacebyForbes,KohlerWatersSpaandKohlerCo.
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Perform special event treatments which can be held at various locations such as golf courses, Riverbend, Sports Core, TAC, etc.This would also includespecial eventsbeing hosted at the spa such asSpaliday. These services would be secondary to thepositionsprimary function.
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Performanyotherdutiesasassigned
Skills/Requirements
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Current and valid State license required
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1-2 years of experience in license field required, supervisory experience highly preferred
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High school diploma or GED required.
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Must be able to lift up to 25 lbs. on a regular basis.
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Acts as Lead in respective area within Kohler Waters Spa
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Participates in new hire service training and/or mentoring
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Participates in spa menu development (research, ideas, drafting SOPs)
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Follows Forbes standards and others put in place by Kohler Waters Spa
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Prior experience in a spa environment required.
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Computer knowledge/experience helpful
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Ideal candidate possesses strong, effective communication skills and the ability to work with a wide variety of personalities
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Availability to work nights, weekends, and holidays strongly preferred
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The competitive commission range for this position + tips/gratuity may be influenced by a variety of factors.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at .
It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [email protected] . Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law ( and theEEO is the Law Supplement ( .
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