Pre-Owned Sales Manager
- Driving Sales Performance: Achieve or exceed sales volume, gross profit, and finance goals while maintaining high customer satisfaction.
- Leading the Team: Hire, train, mentor, and coach a high-performing sales team. Conduct weekly one-on-ones and product knowledge sessions.
- Inventory Management: Manage vehicle merchandising, pricing, and reconditioning to maximize turn rate and gross profitability. Maintain strict 75-day turn policy.
- Optimizing Processes: Enforce CRM best practices, monitor customer follow-up, and ensure proper execution of the sales process and CPO standards.
- Customer Engagement: Be a visible leader on the floor, support team members with desking deals, and step in as a closer when needed.
- Compliance & Accountability: Maintain compliance with state, federal, and manufacturer guidelines. Set daily, weekly, and monthly performance goals.
- Collaboration: Partner with the Marketing Director on merchandising strategy and the Service Department to ensure reconditioning timeliness and quality.
- Respect – Every voice matters.
- Integrity – Do what’s right, not what’s easy.
- Social Responsibility – Give back to the community we serve.
- Excellence – Push boundaries and raise the bar.
- $180,000 – $250,000+ annual earning potential - A highly competitive package that includes base salary, commission, and performance bonuses.
- Comprehensive Health Benefits - Outstanding medical coverage through Blue Cross Blue Shield of Illinois (PPO and HMO options), plus generous dental, vision, and life insurance plans.
- Additional Insurance Protection - Choose from a variety of supplemental plans, including short-term disability (STD), long-term disability (LTD), pet insurance, identity theft protection, and pre-paid legal services.
- 401(k) with Company Contribution - Invest in your future with our employer-supported retirement savings plan.
- Paid Time Off (PTO) - Take the time you need to recharge with our generous and flexible PTO program.
- Employee Discounts - Enjoy exclusive pricing on vehicle purchases, parts, and service for you and your family.
- Wellness Programs - Access resources that support the health and well-being of you and your loved ones.
- Tuition Reimbursement - Advance your education and career goals with our generous tuition assistance program.
- Career Growth Opportunities - Be part of a fast-growing, high-performing dealership group that values internal advancement and professional development.
- A Supportive, High-Energy Culture - Join a team that celebrates innovation, collaboration, and individual contributions. Here, performance is recognized, and your potential is limitless.
- Proven success in a retail automotive sales leadership role, ideally in pre-owned or used vehicle operations.
- A strong closer with the ability to desk deals and coach others to do the same.
- Experience with inventory turn strategies and performance metrics (turn rate, gross, PVR, look-to-book, etc.).
- Strong command of CRM systems and follow-up processes.
- Excellent interpersonal, coaching, and written/verbal communication skills.
- Valid driver’s license and ability to meet insurability guidelines.
- Experience with Land Rover, or other import/luxury brands.
- Familiarity with vAuto or similar merchandising tools.
- Experience leading Certified Pre-Owned (CPO) programs.
- Advanced Excel or reporting skills.
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