Development Data Associate

Job Description

Job Description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring a Full-time Development Data Associate to join our Headquarters office.

SALARY: The average starting salary for this position will fall in the range of $45,000 and $50,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

• In conjunction with the Donor Database Administrator, process daily gift batches in donor database, Salesforce, a comprehensive, integrated, relational database system.
• Produce gift receipts in accordance with 48-hour turnaround best practice.
• Assist the Data Analyst in data analysis, maintaining data integrity and adding new data to the database.
• Process in-kind gift batches in Salesforce and produce of gift receipts in accordance with 48-hour turnaround best practice.
• Produce necessary reports for Chief Development Officer and Executive Directors of local centers as needed.
• Support stewardship for all donors including producing personalized thank you letters for President/CEO, Chief
• Development Officer, Executive Directors and all fundraisers.
• Serve as key contact for Salesforce, including input new donations, generate timely gift acknowledgement letters, maintain and update individual and organizational donor records, run reports, and reconcile monthly development gift records.
• Support donor data production and collection for social media and related marketing campaigns.
• Proficient with daily use of Volgistics platform.
• Onboard and coordinate new volunteer placement.
• Other duties as assigned.

KNOWLEDGE, SKILLS and ABILITIES:

• Previous experience in a human or social services organization, with experience with nonprofit fund development preferred.
• Experience with donor management system, preferred.
• Strong organization skills, with an ability to manage and meet multiple deadlines.
• Keen attention to detail and accuracy.
• Detail-oriented with strong written and oral communication and follow-up skills.
• Ability to work both independently and collaboratively across the External Affairs Department.
• Experience and ease with Microsoft Office, Windows systems and software.
• A self-starter who is able to problem–solve and identify potential solutions is preferred.
• Passion and commitment to the mission of MFS.
• Ability to manage complex projects with excellent organizational skills and technical expertise.
• Ability to balance multiple requests and priorities.
• Demonstrated skills with superior verbal, written and presentation skills and the ability to adapt communication to the appropriate audience. Strong writing skills are essential.
• Demonstrated ability to take accountability for results, take initiative, as well as be adaptable, resilient, highly organized, and detail oriented.
• Ability to work effectively with diverse individuals and groups.
• Proficient with Microsoft Office programs and database management programs (Salesforce preferred).
• Excellent time management and prioritization skills.
• Ability to work some evenings and/or weekends as needed.

QUALIFICATIONS:

• Bachelor’s degree in the related field or equivalent experience required.
• 2+ years' experience in non-profit development department with increasing levels of responsibility required.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screenings and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:

• Driving for work preferred with a personally owned vehicle. Travel between sites required.

PHYSICAL DEMANDS

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:

• Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

• Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.