Customer Experience Associate

Our client, a high-end consumer goods manufacturer, is seeking a Customer Service Representative for their Vernon Hills location.

Responsibilities

• Serve as the first point of contact for customers, providing excellent service and support.

• Handle incoming calls and emails, including order entry and tracking.

• Assist customers with product inquiries, concerns, and issue resolution.

• Coordinate with internal teams to ensure timely order fulfillment and customer satisfaction.

• Maintain accurate records in company systems.

Schedule

• Hybrid work schedule: 3 days in office, 2 days remote.

• 8-hour shift scheduled between the hours of 7:00 AM – 7:00 PM (set shift assigned within this window).

Qualifications

• 2–4 years of customer service experience, preferably in a professional office or manufacturing environment.

• Strong communication and problem-solving skills.

• Proficiency with Microsoft Office and the ability to learn new systems quickly.

• A proactive, team-oriented individual with strong attention to detail.

  If this position aligns well with your experience, please apply today!
  Thank you
  Ashly Wheatland
  Project Manager
  Project / Project-to-Hire Boilerplate Legal Disclaimer:
  LaSalle Network is an Equal Opportunity Employer m/f/d/v.
  LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
  LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided.
  View a full list of our benefits here:
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