User Assistance Developer 4

Job Description

Do you have a passion for high scale services and working with some of Oracle's most critical customers? We are seeking a highly skilled technical writer to develop, draft, and refine a variety of security and technical assessment, risk, and compliance reports that communicate complex technical findings to a range of audiences. In this role, you will work closely with security engineers, researchers, and compliance professionals to produce high-quality documentation that is clear, accurate, and defensible. This is an individual contributor role with significant autonomy and ownership of high-visibility security documentation. Reporting deliverables will include:

• Security assessment reports that communicate technical findings and vulnerabilities identified through activities such as penetration tests, vulnerability assessments, and risk analyses.

• System architecture and design documentation that describes the architecture, components, data flows, and security assurance properties of systems under evaluation, with emphasis on security compliance, risk posture, and system security functionality.

• Compliance and attestation reports that document how systems meet or fail to meet applicable security standards and frameworks, including detailed mappings of control implementations.

You will also contribute to improving internal documentation processes, templates, standards, and tooling in collaboration with our broader team.

• Support consistency and quality across documentation used in audits, regulatory reviews, contractual obligations, and customer assurance engagements.

Responsibilities

Who We Are

We are a world-class team of high calibre security researchers and application security engineers who thrive on new challenges. We are an inclusive and diverse team with a full spectrum of experience distributed globally. We have the resources of a large enterprise and the energy of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud team. The Software Assurance organization has the mission to make application security and software assurance, at scale, a reality. Join us to grow your career and create the future of software assurance at scale together.

Work You'll Do

As a member of our team, you will work independently or side-by-side within a team structure to draft, edit, and review a variety of technical and security-focused reports including vulnerability assessments, penetration tests, risk assessments, system architecture and design documentation, and compliance and attestation reports with an emphasis on accuracy, clarity, and consistency. Additional key responsibilities include:

• Tailoring reports and communications for a variety of audiences ensuring appropriate language, level of detail, and tone.

• Working closely with team members to articulate complex technical findings into clear, actionable narratives for non-technical audiences.

• Working closely with security analysts, security researchers, machine learning engineers, and subject matter experts to ensure reports are accurate at a technical level.

• Improving processes, standards, and templates for technical document writing.

• Contributing to tooling and automation to support security teams in efficiently documenting their technical work.

• Maintaining version control, documentation governance, and content lifecycle management for security deliverables.

What You'll Bring

• 5+ years of experience as Technical Writer, Technical Editor, Content Strategist, or similar role

• ·Familiarity with common security assessment frameworks and methodologies such as OWASP Top 10, NIST SP 800-53, MITRE ATT&CK, or Common Criteria (ISO/IEC 15408).

• ·Familiarity with architectural documentation practices such as data flow diagrams, control matrices, and system security plans (SSPs).

• ·Demonstrated experience, writing security assessments or audit reports such as vulnerability assessments, penetration tests, risk assessments, and security compliance reports.

• ·Ability to synthesize technical security findings into language, appropriate for executive, legal, and regulatory audiences.

• ·Understanding legal and regulatory considerations related to security reporting.

• ·Strong discretion and judgment in determining what information is appropriate for various audiences and contexts.Excellent written and verbal communication skills in English. Experience documenting highly complex engineering environments.

• ·Ability to establish and follow content style and usage guidelines.

• ·Strong drafting, copy editing, and proofreading expertise.

• ·Excellent attention to detail.

• Analytical thinking and content architecture skills.

• Strong team player with outstanding communication, organization, and interpersonal skills.

• ·Comfortable with agile, swiftly changing, dynamic software development situations

• ·Ability to work independently within a large and globally distributed software assurance organization.

• ·Ability to learn new technologies quickly.

• Experience working with GRC aligned documentation such as risk registers, control narratives, evidence mappings, and assurance efforts.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $74,800 to $178,100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.