Administrative Assistant

Job Description

Job Description

Second Life Mac is seeking an Administrative Assistant to join our team! The ideal candidate will support the Head of Sales Operations and assist in driving business growth through effective RFP processes and assistance to the Sales team.

As a part of our hiring process, we ask that you please complete this 8–10-minute culture survey to be considered for this role at SLM:

At SLM, our Core Purpose is to Maximize Human Potential. We believe in the health and well-being of our Team Members which includes having an industry-best Total Rewards program. That program includes a flexible vacation policy, exemplary health benefits (Cigna), a 401k plan with a dedicated financial advisor, a financial education program, and top pay for our Team Members.

Who We Are
SLM is the industry leader in Apple device buybacks for schools and businesses. We are the thought leaders when it comes to educating our clients on maximizing the value of their used Apple devices and ensuring that students/employees always have the technology they need to do great work. We purchase used devices, bring them to our facility to be cleaned and refurbished, then give them a second life by selling them to consumers at a great price. We’re a company that puts significant focus on helping our team members maximize their human potential. In fact, we’re so dedicated to this purpose that we embed it into our long-term business plan and vision.

Who You Are
We are looking for people who fit our Core Values (Joy to Work With, Wins the Day, Sense of Urgency, Growth Minded, Flows Forward). SLM hires and promotes using these values and they are in the core of every Team Member we have, people either have them or they don’t. SLM is an incredibly entrepreneurial company and people with that mindset fit in extremely well with our team. We are looking for people who want to be a part of something bigger, something special, something life changing.

Duties

• Mange RFP submissions
• Support Sales projects, trade shows, materials, shipping, meetings
• Collaborate with the Sales team to achieve sales targets and goals
• Assist in identifying new business opportunities and potential clients
• Conduct market research and analysis to support sales initiatives
• Provide administrative support such as preparing sales proposals and reports
• Handle customer inquiries and resolve issues promptly
• Assist in maintaining CRM systems like Salesforce to track sales activities
• Support the development and implementation of sales strategies
• Work in-office, with remote work 1-2 days a week with manager approval
• Occasional travel to trade shows when needed to support Sales team members
• Report directly to the Head of Sales Operations

Requirements

• Strong communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Proficiency in using technology for sales purposes
• Great attention to detail

Our Core Values
Our core values define how we show up every day—for our teammates, our clients, and our work. They guide our decisions, set our standards, and shape our culture.

• We are a Joy to Work With , bringing positive energy, humility, and respect while communicating openly and supporting one another.
• We Win the Day by taking consistent action and holding a high daily standard, knowing long-term success is built through steady progress and accountability.
• We operate with a strong Sense of Urgency , acting quickly on what matters, staying organized, and taking ownership without procrastination.
• We are Growth Minded , continuously seeking feedback, learning, and improvement, and embracing the discomfort that comes with getting better.
• We Flow Forward by staying calm, learning from setbacks, and maintaining momentum—focused on progress, not perfection.

EEO Statement

Second Life Mac is an equal opportunity employer and is committed to cultivating a diverse, equitable, and inclusive workplace. We do not discriminate against any applicant or team member on the basis of race, color, religion, creed, ancestry, national origin, citizenship status, age, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, marital status, military or veteran status, disability, medical condition, genetic information, arrest or conviction history (where permitted by law), or any other status protected by applicable federal, state, or local law.

Employment decisions are based on qualifications, merit, and business needs. Second Life Mac provides reasonable accommodations to qualified individuals with disabilities, individuals with sincerely held religious beliefs or practices, and individuals with pregnancy-related conditions, in accordance with applicable law. Discrimination, harassment, and retaliation of any kind are strictly prohibited.

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