Case Associate - Round Lake

LaSalle Network is hiring for Case Associate with a leading organization known for its collaborative, process-focused environment. This is a hands-on role that blends administrative support with professional, client-facing communication. You’ll be based at our client’s Lake County office and initially work on-site 5 days/week, with remote work potentially earned over time. The team is open to a contract-to-hire model and is aiming to begin as soon as possible.

• Process and document case files accurately, including hard copy and electronic records

• Maintain timely billing processes and submit required documentation to providers within specified deadlines

• Communicate professionally with providers, participants, and internal staff

• Perform general administrative duties, including answering phone calls, emailing documents, and data entry

• Shadow and support senior Case Associates to learn processes and protocols

• Participate in onboarding, training, and process improvement initiatives

• Take initiative to identify tasks, ask questions, and proactively support team needs

• Utilize SharePoint, Excel, and other internal software platforms effectively

• Manage multiple priorities and switch tasks as urgent needs arise

Qualifications

• High school diploma or equivalent

• Associate’s or Bachelor’s degree preferred

• Strong computer skills, including Microsoft Excel, SharePoint, Google Workspace, and general technology proficiency

• Excellent typing, data entry, and documentation skills

• Strong verbal and written communication skills

• Ability to multitask and adapt in a fast-paced environment

• Professional demeanor with the ability to interact with seniors, families, and diverse stakeholders

• Interest in learning and growth within the organization

• Reliable transportation to the Lake County office (public transportation is limited)

Key Details

• Employment Type: Contract-to-Hire

• Compensation: $17-$18/HR

• Benefits (Contract): LaSalle Network consultants are eligible to enroll in benefits. For details, visit:

• Location: Round Lake, IL

• Work Model: On-site

• Travel Requirements: No travel required

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