Service Ambassador - UChicago Medicine - CCD Hyde Park Patient Svc

Job Description

The Service Ambassador greets and welcomes all guests/visitors/staff at designated locations, provides an excellent customer service experience, and may assist in a variety of areas of the hospital/long-term care facility, including the Emergency Department or dining areas. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Long Description

COMPENSATION: The Hourly rate for this position is $19.00 to $19.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by rigorously adhering to safety and sanitation standards
• Ensures timely response to guest/customer request for information or assistance, calls out any delays or other problems that are identified
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
• Responsive to customer needs.
• Adheres to the established policies addressing confidentiality of patient information.
• Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.
• Adheres to Aramark safety policies and procedures including the use of proper personal protective gear and following proper infection control measures.
• Assists in training other employees. Work will vary with changing needs and priorities. Management may revise duties/schedule at any time.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Experience in a healthcare setting is helpful, but not required.
• Needs to communicate fluently in the English language; bilingual or multilingual is a huge benefit.
• Ability to stay calm in a less than calm circumstance.
• Must be flexible and adaptable to change.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .