Case Manager - Crisis Co- Response Team
- Bachelor degree Psychology, Counseling, Social Work, or other related field, or equivalent experience and training
- Must qualify at a minimum as a MHP per Illinois Department of Mental Health Rule 132.
- Excellent written and oral communication skills,
- Ability to quickly establish rapport,
- Computer proficiency required,
- Ability to navigate and complete documentation in the electronic healthcare record,
- Ability to accurately complete required documentation within the prescribed time frames
- Ability to present and coordinate lectures for clients, parents, staff, or community resources,
- Self-starter with ability to work independently,
- Ability to work within a team,
- Ability to manage multiple deadlines,
- Valid driver’s license and ability to meet Agency insurance requirements,
- Must have own transportation.
- Belief in the mission and vision of Rosecrance
- Work scheduled hours and any additional hours deemed necessary by leadership. Some variation in scheduled hours may be required to meet company needs.
- Ability to motivate and problem solve with staff regarding effective clinical practices.
- Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
- Adapt verbal and written communication to the language and style of the client and their family.
- Complete all necessary documentation with in the appropriate time lines.
- Undertake primary case management responsibilities for designated clients.
- Provide crisis intervention services and medication monitoring as necessary.
- Conduct individual, group, and family sessions for clients and/or family members.
- Ensure that client service records are maintained consistent with regulations.
- Maintain communications with all staff (e.g. admissions, process, and discharge plans).
- Ability to coordinate services from a variety of community resources
- Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
- Participate in on-call rotation as required.
- Present workshops, lectures and training to clients, families, staff and community groups as needed.
- Familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
- Exhibits actions and makes decisions that align with the Rosecrance Code of Conduct and within the framework of the law.
- Serve as a member of the team, and participate in all team meetings, duties and activities as assigned.
- Serve as a role model to others and demonstrate excellent company stewardship.
- On call responsibilities may be required for this position
- Work alongside law enforcement officers
- Respond to live or active 911 calls that involve Clients experiencing Mental Health Crises
- Assist Law Enforcement Officers with de-escalation during crisis calls
- Assume other related responsibilities as assigned by management.
- Shift: Days; Monday – Friday 8:30am – 5:00pm
- Medical, dental, and vision insurance (multiple plan options to meet your needs)
- 401(k) with employer match & discretionary contribution
- Group Life Insurance, LTD and AD&D
- Tuition assistance & licensure/certification reimbursement
- Paid Time Off, sick time, bereavement leave
- Referral program earning up to $1,000 per hire!
- Wellness program, including an on-site gym at select facilities
- Discounts at participating retailers
- Daily pay available through UKG Wallet for financial flexibility
- AARP Employer Pledge Program
- MSEP (Military Spouse Employment Partnership).
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