Sr Emergency Preparedness Specialist

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?Primary Purpose: PRIMARY PURPOSE OF POSITION

ComEd: Directly responsible for optimizing the policies, programs, processes, and procedures related to the Emergency Response Core Function of the Management Model. This position has governance, oversight, and accountability for any one of several Emergency Response programs including, Damage Assessment, Incident command, Drills, Staffing, Training, Facilities, Lessons Learned, ERD Peer Groups, Business Continuity Planning (BCP), and any or all related tools and technology functions that support the Emergency Response Organization. This position is responsible for defining, executing, and maintaining these programs and the supporting processes and procedures that describes the execution of the Emergency Response Organization (ERO). The Senior Emergency Preparedness Administrator must drive continuous improvement of the Emergency Response core function and must identify and evaluate performance barriers and capture gaps that adversely impacts ComEd's emergency response efforts. Equally, the Sr. EP Administrator is accountable for developing relationships with industry peers and experts to define best practices & standards and to assertively challenge the status quo. In addition, each Sr. EP Administrator maintains a close working relationship with an assigned storm team and is expected to monitor their team's performance and assist that team's leadership with execution of all storm processes and team membership. The Sr. EP Administrator is accountable for maintaining and monitoring ERO performance through various metrics such as Storm CAIDI, Storm Activation Ratios, ETRs and Cap and O&M measures, and Customer Service Levels. Additional performance indicators are also developed by the Administrator to measure the effectiveness of that individual's specific area of responsibility. PECO: Directs and is responsible for optimizing the practices, policies, procedures and programs to operate the electric and gas distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. This position has a very direct impact on the Company's performance on several key indicators such as System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), and Customer Satisfaction by leading various special projects to improve performance on stated initiatives. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties:

• Develop and maintain the procedures related to emergency events requiring a coordinated Company response: Storm Restoration Process, Heat Emergency, Site Restoration Management, Security Threats, Distribution Load Management, Substation Logistical Support of Critical Substations, Incident Command 
• Participate in completion of ComEd and/or PECO Annual Projects: Emergency Response Drills, Emergency Load Conservation, Summer/Winter Readiness Plans, Emergency Generator and Transformer Deployment Process, Work Stoppage Planning, Black Start Planning 
• Participate in and coach personnel during emergency events. Monitor events for process adherence and improvement opportunities. 
• Develop and implement training related to emergency response. 
• Conduct post-event lessons learned meetings, track completion of resulting action items, and file required regulatory report for the event. 
• Coordinate emergency planning with municipal, state, federal agencies, and other industry groups. 

Job Scope:

• No day-to-day supervisory responsibilities are required for this position. Various special projects led by this position require good project management skills. In addition, this position requires interfacing with various levels of personnel including Regional Operations, Dispatch Operations, Transmission Operations, and corporate organizations (Security, Communications, Regulatory, etc). As a result, effective communication skills are a key ability needed by this individual.
• Direct impact on budget is minimal occasional expenditures include expenses relating to training, drills and procedure support (room costs, binder materials, etc). However, the processes governed by this position have a very direct impact on the Company's performance on several key indicators such as System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI), and Customer Satisfaction.
• This position requires minimal direct supervisory oversight. Some independent decision-making is utilized by this position but other more key decisions are left to the Emergency Preparedness Manager with recommendations provided by the Administrator based on experience, good judgment, and initiative.

Minimum Qualifications:

• Bachelor's degree in related field AND 4-7 years of relevant experience OR in lieu of degree, 6-9 years of experience in Emergency Preparedness Activities and/or planning, design, operation or maintenance of high voltage electrical equipment on the electrical / gas distribution system.
• Good computer skills, strong oral and written communications skills, along with the ability to deal with people at all levels within the Company, are necessary.
• Must possess the following behaviors: a. Ability to challenge status quo and be comfortable with being challenged. b. Have a questioning attitude. Not afraid to question unfamiliar territories. c. Self-starter that can either work with a team or independently to drive results. d. Clear understanding of management point-of-view and expectations. e. Ability to learn on the fly. Learns quickly when facing new problems. f. Ability to adapt to new or changing conditions. g. Active listener, be objective. h. Strong interpersonal skills. Must be able to communicate (verbally and written) to all levels in the organization. Ability to build appropriate rapport; diplomacy and tact; can diffuse even high tension situations comfortably.

Preferred Qualifications:

• Instructional Design Experience
• Microsoft Office Expert
• 35wpm

Benefits:

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $88,800.00/Yr. – $122,100.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.