Training Specialist

Surf Internet
Naperville, IL
Overview

The Training Specialist is responsible for designing, developing, and delivering training programs that enhance employee skills, improve performance, and support organizational goals. This role ensures that training initiatives align with company objectives and comply with industry standards.

Reports To: Director of Human Resources

Department: Human Resources

Job Status: Exempt

Responsibilities

Design & Development

  • Create engaging training materials, including manuals, e-learning modules, and presentations.
  • Customize programs to meet departmental and organizational needs.

Delivery

  • Facilitate in-person and virtual training sessions for employees at all levels.
  • Use interactive methods to ensure knowledge retention and engagement.

Assessment & Evaluation

  • Conduct needs assessments to identify skill gaps.
  • Evaluate training effectiveness through feedback, testing, and performance metrics.

Compliance & Documentation

  • Maintain accurate training records and ensure compliance with regulatory requirements.
  • Update training content regularly to reflect changes in policies or procedures.

Collaboration

  • Partner with HR, department managers, and subject matter experts to align training with business objectives.
  • Support onboarding programs for new hires.

Qualifications

Qualifications

  • Minimum Associate’s degree in Human Resources, Education, Business, or related field.
  • 2-3 years in training, instructional design, or related role.
  • Strong presentation and facilitation skills.
  • Excellent communication and organizational abilities.
  • Proficiency in learning management systems (LMS) and e-learning tools.
  • Experience with Paycom HRIS preferred
Posted 2026-02-11

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