Customer Service Representative
Job Description
Job Description
Top Job
Located in Decatur, IL Salary: $18.00/hr Customer Service Representative | 8:00AM - 5:00PM | Monday - Friday | $18.00/hr This Decatur based company is the largest independent provider of repair service and parts for floor cleaning equipment and has a need for a Customer Service Representative . The position is long-term. Qualifications for Customer Service Representative- Telephone based customer service
- Data entry and typing skills (to be evaluated on both speed and accuracy)
- MS Office proficiency
- Upbeat and energetic personality
- Ability to work in a fast-paced, team environment
- Determining parts and services the customer requires
- Scheduling service calls with independent technicians
- Coordinating service dates with customers and technicians
- Tracking parts shipments to arrive before the technician arrives on site
- Following up with customers to repair were completed satisfactorily
- Serving over 400 client companies in Macon and Dewitt counties since 2005
- Express was voted Best of Staffing in the Herald & Review Readers' Choice Awards
- Applicants never pay a fee
- Benefits available include: holiday pay, medical insurance, dental insurance, 401K
- One application for multiple positions
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