Warehouse Supervisor
RJW Logistics Group
Joliet, IL
Job Purpose: Position will report to the Warehouse Manager. Supervise warehouse operations as required. Communicate transitional information from night shift to day shift. Manage any staff assigned to shift including employee performance reviews and any disciplinary actions. Oversees for the supervision of all computer entry work and all paperwork flow. Essential Duties and Responsibilities: Responsible for assigning work assignments for all 2nd shift warehouse staffing, keeping in mind customer specifications, up to and including driver departure times to meet delivery schedules. Oversee the loading of inbound/outbound freight according to customer specifications. Supervisor Local, Regional, and OTR drivers, communicate updates and work-flow changes. Review deliveries for poor packing and general conditions of materials. Alert Customer Service Rep, Warehouse Manager, and when necessary COO of any problems, with clear, decisive information or pictures if necessary. Oversee and assign the processing of shipment paperwork as required to include the scanning of BOL's. Responsible to see that all shipments are recorded and verified and the accuracy of the shipment against the paperwork for incoming and outgoing shipments and deliveries. Monitor the quality and accuracy of all shipments according to customer specifications. Ensure that the department staff meets the requirements of each customer and that any requirement changes are up-dated and all staffing is trained on any changes to a customer. Ensure the updating of the Tee Card board and TMW system. Communicate with customers and respond to inquiries as needed, implementing any actions required. Responsible for communicating via e-mail prior to the end of each shift to ensure a smooth Transition of daily work-flow, issues, customer concerns, or any maintenance issue that have been reported. Ensure the safety, training and development of employees, drivers, and contractors, in accordance with OSHA and RJW policies and procedures. Oversee the completion of all computer data entry as required, checking for accuracy and efficiency. Maintains and approve of all shift employee timesheets for weekly payroll, including any temp hours, making corrections as needed. Monitoring all overtime hours to meet department requirements.Completes building checks daily notifying Warehouse Director of equipment or building problems or preventive maintenance needed and assist with maintaining equipment according to manufacturer's recommendations. Ensures that warehouse employees adhere to all AIB processes, procedures and guidelines, and that they have had the AIB training for handling any food products in the course of their employment. Assure that all checklists for building, equipment, and safety are completed as designated by the SOP or Policy. Issue any corrective actions or work orders needed to correct or fix any issues. Ensures that proper procedures are taken with any and all accident reporting, handling the care of any injured employee, and making sure HR and management are notified of any emergency actions taken. Perform assigned tasks or other duties as instructed by Warehouse Manager or COO. Additional Responsibilities: Efficiency management skills. Exceptional communication and interpersonal skills representing the ability to lead, manage, motivate and develop associates Strong core values that align with those of RJW with emphasis on safety, accuracy and customer satisfaction. Must be orientated toward process improvement and have a willingness to work in a fast-paced "roll up your sleeves" environment. Demonstrate proficient computer skills including data entry. Interpersonal skills. Excellent computer skills, including data entry. Good Judgment. Must be versatile and detail-oriented, demonstrating effectual problem-solving skills. Qualifications: Minimum of 3+ years previous warehouse supervisory/managerial experience. Must be able to effectively communicate, read, write and speak English. Dispatch experience. Dock supervision experience Familiarity with Smart Turn or TMW software a plus Experience in Warehouse Management and LTL dispatch Knowledge of DOT Regulations and Requirements. Education and/or Experience Required: Minimum of H.S. diploma or GED equivalent Some college preferred. Physical Demands: Must occasionally lift and/or move up to 50 pounds. Must be able to activate the phone system utilizing keyboards and buttons. Must be articulate and comfortable speaking in front of others. Regularly works in an indoor/warehouse environment and required to sit, stand, walk, bend, lift or kneel during the work day. Frequently required to talk, hear, and communicate to customers or other employees.. Must be able to work in excess of continuous 8 hours when required. Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision. Must hear speech out of both ears in the normal range of 30 db. at 500 to 2000 Hz range. Must be able to speak and communicate clearly over telephones. Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances. The preceding statements are illustrative of the functions of the job and RJW retains the right to modify or change the duties or essential functions of the job at any time. Work Environment: While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud. Employer Rights: This job description is intended to provide general information about the Warehouse Supervisor -- 2nd Shiftposition. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Warehouse Supervisor -- 2nd, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time. Employment-At-Will : It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. Just as our associate's, reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate any time for any reason either with or without cause. Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.
Posted 2025-11-12
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