Director, People & Capability, Product Management, Develop, Talent & Rewards

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Director, People & Capability, Product Management, Develop, Talent & Rewards

Overview

Mastercard’s People & Capability (P&C – aka HR) Product organization is evolving toward a value driven product ecosystem that supports an integrated, scalable employee experience across all platforms that enable our hire to retire journey. We are moving away from legacy thinking. This role isn’t about maintaining the status quo; it’s about building the engine that helps take our workforce forward in an AI-powered world. As part of this transformation, we are looking for a seasoned HR technology product leader to manage our develop, reward and retain portfolio of products.

Role Summary

As the product leader in this space, you will serve as the enterprise wide owner of our suite of products to support the develop, reward and retain portions of our employee lifecycle. You will define and drive the vision, strategy, and product roadmaps, ensuring our systems, workflows, and data models operate as an integrated, scalable, and high performing ecosystem. You will guide modernization efforts across Workday and the broader P&C technology stack, shaping cohesive employee and manager experiences, reducing complexity, and enabling global consistency. This leader will lead a team of Product Managers and Product Analysts while partnering with Engineering, P&C COEs, Experience Owners and broader enterprise stakeholders to enable business outcomes.

Role Responsibilities

Strategic & Product Leadership

• Own the product strategy and define the long term vision, roadmap, and governance model for our develop, reward and retain product domains
• Translate enterprise needs, HR operating models, and workforce insights into cohesive product experiences, scalable design patterns, and a robust future state blueprint
• Establish and track success metrics that measure product performance, data integrity, efficiency and employee experience outcomes.
• Lead the design and delivery of product features and enhancements spanning Workday and other industry-leading HR platforms as well as charting direction for data and integration layers to support end-to-end business processes and product experience

Cross Functional Leadership

• Partner with HR COEs, Experience Owners, and Engineering to drive delivery excellence, manage dependencies, and ensure successful execution of product initiatives
• Influence senior stakeholders on technology, data, and process implications—advising on risks, trade offs, and strategic investment priorities
• Represent your product domains in governance forums, enterprise planning cycles, and cross pillar product integration efforts

People Leadership & Capability Building

• Coach and develop a team of product managers and analysts, elevating product craft, data fluency, and HR technology expertise
• Foster a culture of innovation by bringing market insights, product best practices, and emerging HR technology trends into the strategy and design process

Qualifications

• Extensive experience leading large-scale HR technology and HR modernization initiatives with demonstrated success harmonizing processes, data and platform configurations across a global enterprise
• 9-12+ years in HR Technology, HR Product Management, or HRIS with a strong track record of driving complex, cross functional product builds, enhancements and transformations
• Demonstrated expertise in HR product capabilities and platforms with strong acumen in HR operating models, global process design and foundational data structures
• Deep, hands-on history with Workday and a solid understanding of global best practices, both in direct Workday implementation and design as well as how Workday fits into a broader HR technology ecosystem
• Experience managing HR platforms with a global mindset, illustrating a proven ability to navigate complex regulatory environments and cultural nuances
• Familiarity across talent and compensation functional to support coherent, end to end process design
• The ability to explain complex product and technology trade-offs to senior executives and the business value of investing in HR products
• Proficiency in product management frameworks, agile delivery practices, and tools such as Jira, with the ability to translate strategic objectives into actionable product roadmaps and continuous value-delivery
• Experience designing scalable, integrated solutions using configurable platforms, API driven integration layers, and enterprise HR architecture
• Strong program and project leadership, with the ability to manage cross functional teams, navigate dependencies, and identify and mitigate risks across enterprise level initiatives
• Exceptional strategic thinking and product storytelling skills, with the ability to translate complex technical or process concepts into clear, compelling product direction and value-centric narratives that drive adoption
• Demonstrated ability to lead through complexity and organizational change, influencing leaders across HR, Technology, and the business to deliver outcomes

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $179,000 - $305,000 USD

Arlington, Virginia: $179,000 - $305,000 USD

Atlanta, Georgia: $156,000 - $265,000 USD

Boston, Massachusetts: $179,000 - $305,000 USD

Boston, Massachusetts: $179,000 - $305,000 USD

Chicago, Illinois: $156,000 - $265,000 USD

If you have questions about this posting, please contact [email protected]