Field Service Technician

Job Description

Job Description

Are you a technical genius?

Join our dynamic team as a Field Service Technician in the industrial laundry sector, where innovation meets expertise! At our company, we don’t just repair and install washers and dryers; we specialize in cutting-edge automated batch washer systems and advanced finishing equipment which utilizes robotics and artificial intelligence capable of ironing, folding and stacking thousands of LBS of laundry per day. We’re seeking a technical genius eager to expand their skills and tackle the challenges posed by our sophisticated machinery. If you’re ready to dive into a rewarding role that blends technology with hands-on problem-solving, we want to hear from you!

Benefits:

• Spend more time with your family
• Hourly rate $28 - $40 plus OT (1.5 times pay) and Emergency (2 times pay)
• 401(k) with Company Match
• Blue Cross Blue Shield PPO Medical
• Vacation, Personal, and Sick Days
• Start each work day from your home - no need to come to office
• Company vehicle provided
• Career Development

Responsibilities of the role:

• Travel in company vehicle to local customers to perform maintenance, repair, troubleshooting of existing equipment and installation of new industrial laundry equipment to ensure top product performance
• Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
• Taking pride in your work by keeping equipment clean—a quick, yet impactful, part of our Best-in-Class service.
• Immediately and accurately process paperwork and perform data entry upon completion of each job
• Quick responses, timely solutions, and excellent customer service.
• Maintaining a stock of parts in your company vehicle so you’re always prepared to provide a quick solution, and caring for your vehicle as if it were your own.
• Communicate effectively with service manager, parts department, and customers to facilitate accurate work product

Requirements:

• 1 year experience in industrial/manufacturing equipment repair or technical/trade school
• Valid driver's license and clean driving record
• Strong electrical/mechanical ability
• Use Multimeter
• Ability to troubleshoot
• Professional demeanor
• Able to lift 50 – 100 Lbs.