Collections Team Lead
- Manage, guide and develop our team of Accounts Receivable Associates.
- Review and assess the team's work, giving constructive feedback.
- Onboard and train new team members.
- Resolve escalated customer problems and coach the team on timely payment collection strategies.
- High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field preferred .
- 2+ years of collections or customer service experience.
- Leadership experience a plus.
- Strong communication and customer service skills with excellent attention to detail.
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- On-site café and first-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
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