Machine Shop Office Manager

Rusco Manufacturing
Machesney Park, IL

Overview

We are seeking a dedicated and organized Machine Shop Office Manager to join our team in Machesney Park, IL. In this role, you will play a crucial part in ensuring the smooth operation of our machine shop by managing administrative tasks, coordinating schedules, and supporting our skilled workforce. If you have a knack for multitasking and a passion for the manufacturing industry, we want to hear from you!

Responsibilities

  • Oversee daily office operations and ensure efficient workflow within the machine shop.

  • Manage scheduling and appointment setting for staff and equipment usage.

  • Maintain accurate records of inventory, orders, and production schedules.

  • Customer Order Entry and expediting

  • Coordinate communication between management, staff, and clients.

  • Assist in the preparation and retention of reports and documentation as needed.

  • Implement and maintain office procedures and policies to enhance productivity.

  • Support the hiring process by coordinating interviews and onboarding new employees.

  • Handle customer inquiries and provide exceptional service to clients.

  • Assist in obtaining outside processing quotes

  • Track outside operations open orders and expedite when needed

Qualifications

  • High school diploma or equivalent; associate’s or bachelor’s degree in business administration or related field preferred.
  • Proven experience in an office management or administrative role, preferably in a manufacturing or machine shop environment.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Basic understanding of machine shop operations is a plus.
Posted 2026-02-18

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