Patient Access Specialist

Connect Search
Illinois

Job Title: Patient Access Specialist
Industry : Healthcare
Location : Chicago, IL.
Hourly: $21/hour
Schedule: Monday-Friday, 8:30am-5:00pm
Benefits: For eligible employees we offer medical, dental, vision, and 401K.

Why this opportunity?Our client is a leading provider in professional services.

The Patient Access Specialist will accurately collect and enter patient demographic and insurance information into a healthcare system, verify insurance eligibility, collect co-pays, schedule appointments, and provide excellent customer service to patients at the initial point of contact within a healthcare facility, ensure smooth patient flow and compliance with HIPAA regulations.

Key responsibilities may include:
  • Welcoming patients, verifying identity, and gathering necessary paperwork.

  • Accurately inputting patient demographic information (name, address, contact details, medical history) into the electronic medical record system.

  • Checking insurance eligibility, benefits, and coverage details with insurance companies.

  • Collecting co-pays, deductibles, and other patient payments as required.

  • Coordinating patient appointments with healthcare providers based on availability and medical needs.

  • Ensuring patients complete all necessary registration forms and documentation.

  • Maintaining patient confidentiality and adhering to HIPAA privacy regulations.

  • Answering patient questions, addressing concerns, and communicating with other healthcare staff regarding patient information.

Required skills:

  • Excellent customer service skills

  • Strong attention to detail and accuracy with data entry

  • Knowledge of medical terminology and insurance verification procedures

  • Proficiency with electronic health records (EHR) systems

  • Ability to work effectively under pressure and meet deadlines

Posted 2026-02-09

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