Residency Counselor

Job Description

Job Description

$56,980 - $85,775 Annually + Commission (Based on years of experience).

Lake Forest | Full Time | Sales Department | M-F 9am - 5pm

Are you looking for a team where you can bring your passion, strengths, and best self as a Residency Counselor?

At Lake Forest Place, you’ll join a mission driven community where employees work together to deliver a truly personalized experience for our residents. Our team values collaboration, compassion, and shared expertise, and we’re searching for individuals who lead with heart and help create a positive, uplifting environment.
If you’re someone who enjoys making a difference, building meaningful connections, and contributing to a workplace centered on wellness, independence, joy, and security, you’ll feel right at home here.

Why YOU Will Love Working With Us

A Supportive, People Centered Culture
We’re proud to be recognized as a Great Place to Work®, a certification that reflects our commitment to creating an inclusive, supportive, and engaging workplace for all team members.

Comprehensive Benefits That Care for You

• Health & Wellness: Medical, dental, vision, Wellhub, and onsite fitness
• Financial Security: PTO rollover/sellback, 403(b) with match, commuter benefits, financial counseling
• Peace of Mind: Life insurance, disability coverage, EAP support
• Growth & Development: Tuition reimbursement, scholarships, mentorship, and career pathways
• Community & Connection: Engagement events and 24/7 chaplain counseling for emotional/spiritual support

Key Responsibilities

• The primary function of this position is to contact via telephone, potential residents identified in the existing lead bank to generate appointments.
• Set initial and subsequent appointments with potential residents
• Make persuasive presentations that encourage prospective residents to make the decision to move to the community.
• Work with sales and marketing staff to exceed quotas and meet or exceed Goals (see Incentives and Goals).
• Respond in a timely and effective way to all inquiries for information, tours and residency.
• Follow established procedures for inquiries/lead sharing, admissions, and assignment of residences.

Qualifications & Skills

• Five or more years of sales experience. Experience in senior living a plus
• Bachelor’s degree with focus in marketing, communications or related field of study preferred.
• Strong attention to detail
• Ability to work independently and efficiently
• English language proficiency

About Presbyterian Living
Presbyterian Living is an independent, not for profit senior living organization offering a full continuum of care—including independent living, assisted living, skilled nursing, and memory care. Since 1904, we’ve welcomed people from all backgrounds across our communities in Evanston (Westminster Place & Ten Twenty Grove), Lake Forest (Lake Forest Place), and Arlington Heights (The Moorings).
What sets us apart is our commitment to people - residents, families, and employees alike. We’re a compassionate, mission driven organization where team members feel supported, valued, and inspired to make a meaningful difference each day.

Ready to Join a Team That Feels Like Family?!
If you're passionate about helping others, excited to grow in your career, and eager to make a real impact, we’d love to meet you.
Apply today and discover the difference you can make at Lake Forest Place!

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