Analyst - Cargo Logistics Operations

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Come join us to create what’s next. Let’s define tomorrow, together.

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Key Responsibilities:

The Analyst – Cargo Logistics Operations is a key member of Cargo Logistics Team that is responsible for $65+ Million of Road Feed Service (RFS) spend and the management of over 20,000 Unit Load Device (ULD) assets. This position is regionally responsible for strategic enhancements, optimization and oversight of United's Unit Load Devices (ULD) and Road Feeder Service (RFS) including compliance, process improvement, operational performance and cost controls. The successful candidate will be able to proactively use their strategic, operational and process improvement capabilities to drive operational change while collaborating with Operations, Sales, Revenue Management and service partners.

Unit Load Device (ULD) Regional Responsibility

• Drive cross divisional relationships with cargo operations colleagues, service partners and Airport Operations staff to complete successful movement of ULDs

• Collaborate with regional cargo operations, revenue management and sales colleagues to optimize ULD usage and movements and associated revenue

• Responsible for effective coordination of ULD repairs with local repair vendors

• Ensure that all ULD Safety and Compliance policies are successfully followed while decreasing ULD damage rates

• Successfully manage accurate usage and training for ULD Tracking System (NOMAD)

• Leverage analytical tools to drive successful decisions which create operational improvement, optimize movement of ULDs, and drive attainable KPI performance

Road Feeder Service (RFS) Regional Responsibility

• Responsible for Road Feeder Service (Trucking) operational success for assigned stations

• Collaborate with regional cargo operations, revenue management and sales colleagues to optimize RFS usage and movements to drive business, operational and cost efficiencies

• Collaborate regularly with local truck carrier partners to ensure operational success

• Ensure strong compliance of all RFS policy and procedures

• Partner with local cargo operations colleagues and service partners to ensure RFS operational success

• Leverage analytical tools to drive successful decisions which create operational improvement and drive KPI compliance

ULD/RFS Oversight and Optimization

• Strategic forecasting/planning models and strategies to support achievement of optimization of ULD movement and RFS trucking network
• Develop, maintain and continuously improve analytical insights and solutions to ensure ULD Compliance for Global Operations team
• Develop, maintain and continuously improve analytical insights and solutions to drive RFS operational performance improvements and cost mitigation

Note: This position will work 100% of the time at the Chicago Cargo facility and will travel up to 10% of the time (both domestic and international).

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree or equivalent experience
• 2+ years of experience in data analysis, forecasting or related field
• Proficient in Microsoft Office Suite
• Project Management skills
• Team Leadership skills
• Excellent communication skills
• Operations experience
• Ability to influence others
• Analytical Tool Proficiency (SQL, Spotfire, Tableau, STAT, R, etc.)
• Analytical mindset, data analysis skillset
• Ability to travel 10% of the time
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master’s degree
• 3+ years of experience in Logistics, Supply Chain, or related field preferred
• Lean Six Sigma Certification
• Ability to present analytical ability effectively
• Financial Reporting and Budgetary Knowledge

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

The base pay range for this role is $66,500.00 to $86,616.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.


You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.


United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.