Engagement manager

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

SDI CAD Engagement Manager; Global SDI Team role within the Occupancy Planning (OP) practice is responsible for supporting the development, implementation and oversight of CAD/CAFM services within the OP line of business. These activities also support multiple on-account OP team’s mission by providing variable or project-based CAD/CAFM support to ensure superior implementation of the OP product. S/He will enhance and expand our existing strategies expertise and capabilities through the development of new tools, techniques, and processes. S/He will work with other facets of Jones Lang LaSalle to facilitate cross discipline marketing and service delivery. This position is accountable for ensuring successful and accurate completion of multiple tasks within the Global SDI Team support structure including; ongoing maintenance of CAD drawings as well as the connection of the CAD drawings with the Computer Aided Facility Maintenance (CAFM) platform.

Business Development/Client Relationship Management/Workload management:

• Seek opportunities within existing accounts to expand services

• Provide required business case and other documentation necessary to enable clients to implement our recommendations

• Proactively manage execution of client engagements to ensure excellence, consistency and profitability.

• Through the team workflow tools provide Quality Assurance checks and management of tasks, which include:

• • Drawing Additions for New Customers

  • Review drawing files within AutoCAD and/or field redline drawings for completeness

  • polyline and label room numbers

  • Ensure all documents are in compliance with JLL/client standards and layering formats

  • Loading drawings to CAFM/IWMs System

  • Populating CAFM with space categories, space types, space standards, room numbers, names and business organization

  • Establish/maintain a library of master drawings accessible to JLL and clients

• Support OP Practice knowledge management by assisting in the development of processes, tools, and client deliverables that will be included in best practices.

Product Development/Thought Leadership:

• Assist in efforts to leverage insights, collaboration and delivery to ensure that we remain the industry leader in product innovation

• Support senior leadership with preparation and as-needed assistance with major Occupancy Planning account pitches or proposals.

People Management/Problem Solving/Continuous training:

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

• May lead training efforts for colleagues with less specialized experience

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Management:

• Provide monthly reporting for billing purposes

• Manage overall relationship between our team and your dedicated accounts

• Responsible for time management and entering time reporting daily

MINIMUM REQUIRED PREFERRED

Education/training

• Degree in Engineering or Architecture

Years of relevant experience

• 3 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment. Strong understanding of occupancy planning, architectural design. Knowledge of MEP documentation

• 5 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment. Strong understanding of occupancy planning, architectural design. 3 years of MEP documentation.

Skills and knowledge

• A strong working knowledge of CAD/CAFM Systems.

• Excellent MS skills inducing: Power Point, Excel, Access, Word.

• BIM 360

• Financial/Analytical Skills

• Project Execution

• Client Management

• Data Quality

• Document Management

• Excellent understanding of CAD/CAFM systems and experienced in using its data to deliver projects.

• Consulting Experience

• Portfolio Planning

• Process Improvement

• Strategic Thinking

• Statistical Analysis

Other abilities

• Experienced in managing multiple CAD/CAFM Implementations and Projects simultaneously and remotely.

• Strong written and verbal skills

• Ability to communicate ideas in a concise and summarized manner without personal bias.

• Outstanding interpersonal and relationship building skills.

• Program management skills coupled with the ability to profitably execute and deliver.

• Must have a strong understanding of the Occupancy Planning discipline.

• Ability to self-govern and make sound decisions.

• Ability to facilitate conflict resolution - internally and externally.

• Ability to develop relationships that can lead to long term assignments.

• Strong ability to collaborate with others.

• Understanding of and experience in implementing quality assurance and continuous improvement programs.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages for hourly employees through Daily Pay

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Accepting applications on an ongoing basis until candidate identified.