Director Customer Service
The Director, Customer Service is accountable for providing professional and ethical leadership on all issues relating to customer interactions; for managing and providing expertise and direction regarding Customer Service issues and initiatives; for providing superior customer service that maximizes customer satisfaction and promotes the Company in the marketplace; and for ensuring that Customer Service activities are duly recorded and tracked in CRM system as required.
25-30% travel
10 years in Customer Service, 3 in Electronics Manufacturing
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