Guest Experience Quality Supervisor Intern (GURNEE)

Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests’ expectations and manage controllable expenses in a fast-paced environment.
Responsibilities:

• Create positive interactions with Guests and Team Members, promote a friendly environment, and attend to guests’ needs in a proactive manner
• Educate, reinforce and provide on-the-job training for Team Members concerning food safety, preparation and quality assurance
• Maintain a safe work environment and aid in the elimination of hazards within the F&B department
• Conduct weekly audits to ensure accurate portioning is being upheld and the proper food safety is being practiced
• Assist with food preparation by complying with Food and Drug Administration (FDA) regulations
• Utilize thermometers to complete food quality check and document the internal temperatures of product daily
• Ensure temperature logs are completed in compliance with company guidelines
• Conduct daily safety and quality assurance inspections in compliance with local health department and company guidelines
• Work closely with the local health department representative during inspections to ensure compliance or corrective action is corrected if needed concerning food safety and unit cleanliness
• Provide feedback to all levels of management concerning food safety, quality assurance, and safety
• Ensure that units are following all product storage and critical point guidelines
• Assist at locations during peak dining hours

• Minimum age: 18
• Currently pursuing a degree in Nutrition, Food Service Management, Safety, Health Policy, or related field
• Outgoing, professional, and friendly demeanor
• Demonstrate good communication and decision-making skills
• Ability to train, multi task, work well with others and follow directions
• Ability to work, stand and walk for up to 6 hours at a time in all weather conditions
• Available to work flexible hours including nights, weekends, and holidays
• Complete employment between the end of April 2026 to August 2026