ServiceNow, Security Ops Analyst

ServiceNow, Security Ops Analyst

About the Role
We’re looking for a skilled ServiceNow Security Operations Analyst with a strong background in ServiceNow development and engineering to help accelerate delivery of a significant backlog of ServiceNow configuration and integration requests. This role requires hands-on experience building and consuming APIs, working with JavaScript, and familiarity with ServiceNow modules like WorkSpace and IT Asset Management (ITAM) .
You will work closely with security, operations, and development teams to engineer integrations, build workflows, and enhance the platform’s capabilities for our enterprise environment. A background in security operations or experience integrating tools like Qualys is a strong plus. Key Responsibilities

• Triage and fulfill ServiceNow development/configuration requests from a backlog of over 150 items, ensuring timely and high-quality delivery.
• Design, develop, and maintain integrations between ServiceNow and external tools/systems via APIs.
• Build and customize workflows, forms, and dashboards using JavaScript and ServiceNow’s native development tools.
• Support and enhance the use of ServiceNow WorkSpace to improve visibility and usability for internal teams.
• Collaborate with internal stakeholders to understand requirements and translate them into scalable, secure ServiceNow solutions.
• Maintain and expand usage of ServiceNow IT Asset Management (ITAM) in support of security and operational needs.
• Ensure all configurations adhere to platform best practices and security/compliance standards.
• Document development and configuration work clearly for internal knowledge sharing and compliance.

Qualifications

• Experience: 2–4 years of hands-on experience in ServiceNow development or engineering roles.
• Languages: Strong JavaScript skills for scripting and workflow development within the platform.
• Integration Skills: Experience producing and consuming APIs for tool integrations (e.g., REST, SOAP).
• Modules: Experience with ServiceNow WorkSpace and ITAM modules.
• Backlog Support: Demonstrated ability to efficiently triage and resolve configuration and development requests.
• Pluses: Experience integrating with security tools like Qualys , familiarity with ServiceNow Security Operations (SecOps) module, or knowledge of ITSM best practices.

What We’re Looking For

• Someone who thrives in a fast-paced environment with shifting priorities.
• A problem-solver who can operate with minimal direction and deliver scalable solutions.
• A team player who values communication and cross-functional collaboration.
• Someone with an eye for platform governance and clean, maintainable code.

What We Offer

• Opportunity to work on a high-impact, enterprise-scale ServiceNow implementation.
• Exposure to advanced ServiceNow modules and security-focused integrations.
• Supportive and collaborative global team culture.
• Competitive salary, benefits, and learning opportunities.

Andrew Gaeth
Sr. Unit Manager – Technology Services
LaSalle Network
#LI-JN1