Application Engineer - Warehouse Management Systems

Job: Application Engineer - Warehouse Management Systems

Job Location: READ: Remote in the following states: NC, GA, KY, PA, OH, SC, VA, TN, MS, MD, IL, IN, AL, WV, FL, IN, MO, MI - Please include city/state where you live. Candidates that do not reside in one of these states will be rejected.

Salary: $95-105K + Bonus - Exempt

Benefits: Health, Dental, 401K, Short Term/ Long Term Disability, Vacation/PTO

As a WMS Application Engineer, you will play a key role in the design, configuration, deployment, and support of advanced warehouse management system (WMS) solutions, enabling high-performance supply chain operations for our growing enterprise.

• Lead the technical design, configuration, and implementation of HighJump/Körber/InfiOS Cloud solutions.
• Customize and enhance workflows, integrations, and business rules to meet operational and business requirements.
• Collaborate with cross-functional teams including the business, operations, IT, and vendors to ensure seamless WMS deployments and upgrades.
• Develop and maintain technical documentation, including system configurations, user manuals, and SOPs.
• Troubleshoot and resolve system issues, performance bottlenecks, and user-reported incidents in a timely manner.
• Provide technical support and training to end-users and administrators.
• Contribute to continuous improvement initiatives across the warehouse technology stack.
• Ensure system integrity, scalability, and compliance with IT governance and security standards.

· Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.

· Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.

· Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.

• This role may require occasional travel to distribution centers or warehouses.

Essential Qualities for Success

• 5 to 10 years of professional experience as an Application Engineer, Systems Analyst, or Technical Consultant in a WMS environment, and a bachelor’s degree in Computer Science, Information Systems, Engineering, or related education.
• Proven expertise in HighJump/Körber/InfiOS WMS platforms.
• Strong knowledge of SQL, XML, and WMS integration frameworks/APIs.
• Experience working with supply chain, logistics, or warehouse operations in a technical capacity.
• An ability to gather requirements, design solutions, and execute system modifications or new implementations.
• Strong problem-solving, analytical thinking, and communication skills.
• Experience with project-based implementations, Agile/Scrum methodologies, and working with external vendors is a plus.
• Körber/HighJump certification(s).
• Experience with EAI/BPM tools, RF integration, or robotics/machine integration within WMS environments.
• Familiarity with cloud-native WMS architectures and multi-tenant deployments.
• Background in retail, manufacturing, 3PL, or distribution environments.

· Strong problem solving skills and ability to work independently with attention to detail.

· Excellent verbal and written interpersonal and communication skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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