Floor Manager
Responsibilities
- Guest Engagement: Regularly visit tables to check on guests' satisfaction, address any concerns, and ensure a memorable dining experience.
- Customer Feedback: Actively listen to guest feedback, both positive and constructive, and take appropriate actions to enhance service quality.
- Issue Resolution: Address and resolve guest complaints promptly and professionally, turning potential issues into positive experiences.
- Team Leadership: Supervise and support front-of-house staff, ensuring they adhere to service standards and maintain a positive work environment.
- Operational Oversight: Monitor dining room operations, including seating arrangements, table turnover, and overall ambiance, to ensure smooth service.
- Staff Training: Provide ongoing training to staff on customer service excellence, emphasizing the importance of guest interactions and feedback.
Qualifications
- Must have previous experience in food service managing food inventory levels, operating costs, and budgets
- Have superb communication skills, organizational skills, and problem-solving skills
- This position requires 3+ years of previous experience managing a staff or relevant role in the restaurant industry
- Proficient computer skills, including experience with Microsoft Office, strongly desired
Recommended Jobs
Site Reliability Engineer (SRE)_ Mandarin Speaking
Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (p…
Embedded application engineer - device software engineering
Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose …
EPM OneStream Technical Consultant, Manager Save for Later Remove job
A career in our Enterprise Performance Management practice, within Finance Consulting services, will provide the opportunity to work alongside CEOs, CFOs, controllers and treasurers to optimise the…
Mechanical Project Engineer
James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our famil…
Customer Service Engineer (ESOM - Surge Support)
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customer…
Radiology Technician Assistant-Imaging Full Time Nights
The salary range for this position is $17.32 - $21.65 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
Administrative assistant
About Us Thatcher Oaks is Chicagoland’s premier commercial awning company and has been family-owned and operated for over 40 years. We’re a small business with a big presence in our industry, and…
Senior Accountant
REPORTS TO: Assistant Controller, Finance STATUS: Full-time, Exempt Through artistic excellence coupled with innovative, relevant programming; initiatives to co…
Controls Hardware Engineer
Job Description Job Description Controls Hardware Engineer Controls Engineer We specialize in designing, building, and modernizing custom machine tools and automation systems for a wide range…
Baskin Robbins Cake Decorator - Elmwood Park, IL
Description Imagine a place where all day long people talk about ice cream, eat ice cream and even dream ice cream. That’s us. That’s Baskin-Robbins. We get it. Ice cream can make a bad day goo…