Business Process Manager - Pharmacy Modernization

Job Summary:
This role leads digital transformation and operational initiatives that support pharmacy modernization, with a strong focus on disciplined execution and effective process management. The Manager plans and delivers digital and operational projects by defining clear objectives, determining appropriate methods, and driving work from concept through implementation. Operating with a high degree of autonomy on new or complex assignments, this role applies structured problem-solving and execution rigor to address pharmacy, operational, and patient needs. The Manager plays a critical role in advancing pharmacy modernization by translating needs into scalable digital solutions, coordinating across cross-functional teams, and ensuring changes are successfully adopted and sustained.

Job Responsibilities:

• Works on moderately complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. May exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Acts independently to determine methods and procedures on new or special assignments. Acts as a specialist in the field, uses professional concepts in developing resolution to moderately complex issues. Provides expertise and knowledge in a moderately complex area of specialization. Identifies and researches somewhat unique customer opportunities, issues, and requests.
• Establishes and maintains constructive working relationships and keeps stakeholders informed of progress or status , addressing the underlying needs of the stakeholders.
• Provides expertise and knowledge in a moderately complex area of specialization. Outlines specific objectives and processes that are focused on generating innovative solutions to business problems.
• Participates in functional and cross functional teams to meet objectives, improve processes, and improve stakeholder satisfaction.
• Creates networks involving coordination among groups.
• Outlines specific objectives and processes that are focused on generating innovative solutions to moderately complex business problems.
• May implement innovative processes or changes that support the goals of the department.
• May develop and submit ideas which support the achievement of innovative goals.
• May exhibit leadership on projects and/or processes. st of duties.

About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

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Basic Qualifications

• Bachelor's Degree and at least 2 years of experience in a supply chain or business role OR a High School Diploma/GED and at least 4 years of experience in a supply chain or business role.
• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Familiarity with pharmacy and/or healthcare industry

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $86400 - $138200 / Salaried