People Consultant

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Organizations. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from first principles.

We are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, and other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base.

What you’ll do

As a People Consultant, you’ll help make Stripe a great place to work and grow. You’ll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed.

Responsibilities

• Partner with and advise front line managers on all things people-related, including performance management and coaching, career development, employee relations, leveling and team effectiveness with a strong focus on belonging and inclusivity
• Advise and consult front line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary
• Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations
• Facilitate smooth roll out of key People programs, including front line manager support for performance review cycles, compensation cycles, employee engagement surveys and ad hoc programs
• Analyze and present on organizational health trends and insights to managers and leaders; manage tracking and reporting of some key people data to inform team strategy
• Ensure excellent employee experience through key life cycle stages including the departure processes
• Work with legal counsel and external consultants to help ensure Stripe’s compliance with local labor regulations

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Minimum of 3+ years of HR experience; at least 1 year in a client facing HR role (e.g. HR Business Partner, Employee Relations partner)
• Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture
• Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions’ implementation
• Experience utilizing company policies and practices to determine appropriate recommendations for action
• Exceptional communication skills, both written and verbal
• Strong working knowledge of employment legislation and practices in North America

Preferred Qualifications

• Experience working in a fast paced, growing environment, preferably in a technology company or a large scale organization
• Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule
• Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $102,600 - $153,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.