Systems engineer

Marmon Foodservice Technologies, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

About The Job

Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: revolutionize the future of foodservice.

The Infrastructure Systems Engineer’s role is to ensure the stability, integrity, and efficient operation of the in-house and hosted information systems that support core organizational functions. Will be part of a talented team of IT professionals that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security.

Manages day-to-day operations of virtual server environments, O365 and shared business applications, telecommunications, multi-location global network, and various other technical infrastructure. The Infrastructure Systems Engineer will help define and execute IT project requirement definition, solution research, validation, implementation, and documentation. Develop and Implement systems to automate IT tasks, enhance security, and prevent service interruptions. Act as tier-3 IT support as required for local and remote users including monitoring the operating environments, responding to incidents, problems, and planning for growth. Participate in all aspects of IT project execution and day-to-day IT functions including technical innovation, change control and documentation.

What You'll Do

• Be responsible for management and maintenance of on-prem and cloud environments (Azure/AWS) to include Storage, virtualized environment, servers, network devices, and productivity tools

• Manage performance and maintains security of the corporate infrastructure including communications systems, network devices including edge switches, core switches, routers, other access devices, essential services, and sub-systems

• Monitor, test, troubleshoot hardware, and software problems pertaining to the corporate implementation and support of all versions of Windows Server, Exchange, SharePoint, Office 365, Microsoft 365 and other Microsoft technologies

• Develop tools and processes to enable automated deployment and monitoring of cloud and on-prem computer systems and applications

• Develop, design, maintain required diagrams, documentation, and procedures to ensure continuous operation of supported infrastructure systems

• Recommend and schedule repairs, upgrades, and patches with approval from Manager of Infrastructure

• Help design, install, configure, and secure fault-tolerant solutions for infrastructure servers and associated services (i.e., DNS, DHCP, SMTP, SNMP)

• Interact and coordinate with vendors, suppliers, distributors, and contract consultants

• Serve as an internal escalation point for Tier 3 issues and provide resolutions

• Migrate systems from on-premise and co-location sites to cloud where applicable

• Perform other duties as assigned.

Required Qualifications, Skills/Competencies

• Education & Certification

  • Associate degree in Information Systems, related field, or equivalent experience.

  • Preferred Certifications: CCNP, MCSE, VCP, ITIL, Security+, Azure, or AWS

• Knowledge & Experience

  • Five to seven years’ related work experience managing servers, storage, telecommunications, and network systems.

  • 2+ years of experience managing systems in a large enterprise. Ability to appropriately prioritize support needs and delegate where appropriate.

  • Experience interfacing with and managing vendors and managed service providers

  • Experience operating in a global company (Americas, EMEA & APAC)

  • Experience with enterprise authentication systems (Okta)

  • Hands-on experience with virtualization products (Hyper-V, VMware)

  • Extensive knowledge and hands-on experience with Microsoft Server operating Systems & Active Directory (Server 2008-2019\Windows Desktop 7-11)

  • Experience with cloud compute and storage (AWS and Azure) with cloud first approach

  • Previous experience developing disaster recovery and business continuity solutions

  • Experience with Microsoft collaboration suite (Office 365 Mail, Teams, SharePoint, OneDrive)

  • Experience with Messaging and Email Security

  • Scripting experience a must.

  • Experience with Patch Deployment

  • Experience with network and Systems Monitoring

  • Experience with ITIL

  • Cisco networking; switch and routing, Wi-Fi as well as ASA management

  • Cisco Meraki experience

  • Experience in a manufacturing environment

  • Desktop support to include automation with MDT\Intune or similar products (Manage Engine a plus)

  • Dell server knowledge with lights out access (idrac)

  • Dell Unity storage

  • QNAP NAS devices

• Security (Nice to haves)

  • Knowledge of security best practices

  • Log analysis

  • SIEM

  • Remediation of security vulnerabilities both in systems and networking

Who You Are

• Able to exercise independent judgment and act on it

• Excellent analytical, mathematical, and creative problem-solving skills

• Excellent listening, interpersonal, written, and oral communication skills

• Logical and efficient, with keen attention to detail

• Highly self-motivated and directed

• Ability to effectively prioritize and execute tasks while under pressure

• Strong customer service orientation

• Experience working in a team-oriented, collaborative environment

Benefits

We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment. Here are some of the highlights:

• Medical, Dental, Vision, and Prescription Drug insurance plans

• Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family

• Tax advantaged spending accounts for health and dependent care expenses

• Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning

• Generous paid time off for personal use, holidays, and parental leave

• Company-sponsored life insurance

• 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own

• Financial and retirement advising

About Marmon Holdings

Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion. Marmon’s 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story.

Pay Range:

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law .

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.