Human Resources Coordinator

About Puttshack:

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Working at Puttshack:

At Puttshack, we take fun to the next level. We’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. We are creative thinkers and even better do-ers; so if you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!

Our Purpose is to bring everyone in to play. Puttshack has the power to bring together people of all generations– the experience is inclusive, accessible, and an all-around great time. We are always looking for ways to bring a sense of belonging to our associates and guests alike.

Our Vision is to be the universal answer to the question, “Where should we get together?” With more than 20 locations (and counting!), we have ambitious growth goals for our organization and are looking to bring the fun to even more cities soon.

Our Mission is to create lasting memories for people of all generations through a shared, world-class entertainment experience. With our tech-infused minigolf, upscale food and beverage, and overall dynamic atmosphere, there’s something for everyone to love when they enter our venues.

 

The Position:

The HR Coordinator at Puttshack plays a key role in supporting our People Team and ensuring an exceptional team member experience from hire to exit. Reporting to the HR Operations Manager, this role provides hands-on HR administrative support to venue and corporate locations, onboarding, offboarding, HRIS data management, and associate records. The HR Coordinator will serve as a first point of contact for HR inquiries, maintaining accuracy, confidentiality, and efficiency in all processes.

The HR Coordinator will collaborate closely with HR team members to help foster an organized, efficient, and people-focused workplace. You’ll help us bring our values to life by ensuring every team member interaction is handled with care and attention to detail.

 

This is a hybrid position, requiring three (3) days on site at our Home Office in Chicago (River North), IL.

 

Position Responsibilities may include, but not limited to:

• Support HR operations and processes throughout the associate lifecycle, including onboarding, associate changes, and offboarding
• Maintain and update associate records and HR documentation with accuracy, confidentiality, and compliance
• Coordinate updates to associate data, including job changes, compensation adjustments, and status changes
• Respond to associate inquiries, providing timely and helpful support or routing to the appropriate team member
• Provide administrative support and creation of Standard Operating Procedures (SOPs) for HR programs and processes such as benefits enrollment, compliance initiatives, performance review cycles, etc.
• Manage and maintain HR systems and databases; ensure data integrity and assist with audits and reporting as needed
• Prepare and distribute HR communications, memos, and documents to keep associates and leaders informed
• Partner with cross-functional teams to support projects or initiatives, and identify process improvements that enhance the associate experience
• Facilitate or support HR presentations and training sessions related to benefits, new hire orientation, and other HR policies and programs
• Generate and deliver ad hoc reports and data analysis for HR leadership and other stakeholders to support decision-making and business goals
• Other projects or duties as assigned

Required Skills and Experience: 

• Degree in Human Resources, Business Administration, or related field, and/or experience equivalent.
• Minimum of 1 year of experience in an HR Coordinator, Specialist, or Generalist capacity, including familiarity with onboarding, reporting, data entry, etc. within an HRIS and/or HCM.
• Highly organized and attention to detail
• Tech savvy with ability to troubleshoot system issues
• Excellent Customer Service and Communication skills, both written and verbal.
• Ability to multi-task and juggle multiple projects
• Must be able to travel up to 15% of the time to support business needs

Preferred Skills and Experience: 

• Experience with ADP Workforce Now
• Experience in a high-growth organization such as hospitality, retail, customer service, or similar industry.

Physical Requirements:

Physical activities on a continuous basis, sit at desk for a long period of time; frequent use of telephone/video conferencing and write or use a keyboard to communicate through written means. Some walking and lifting, up to 25 lbs. may be required. The noise level in the work environment is typically low to moderate. Travel may be required both locally and regionally and some days may include standing and walking for up to 8 hours a day. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and responsibilities.

 

Benefits:

We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates:

• Health/dental/vision coverage options

• 401(k) matching

• Company paid Life and AD&D Insurance

• Voluntary short term and long term Disability Insurance

• Generous PTO, including paid parental leave

• Associate discounts (FREE mini golf!)

• Pet Insurance

• Flex Spending Accounts

• Corporate Bonus Program

  …and more!

Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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