EMS Operations Manager

Medical Express Ambulance Service
Skokie, IL

EMS Operations Manager


Exciting Opportunity: Join Our Team as an EMS Manager at MedEx Ambulance!

MedEx Ambulance is currently seeking applications for EMS Managers to help oversee our daily operations. The responsibilities of Operations Managers include:

Responsible for supervision of field personnel

Responsible for supervisor or Operations Supervisors

Responding to incidents in the field.

Handling customer/patient complaints.

Direct liaison between field crews and upper management

Upholding the rules and regulations set forth by the MedEx employee handbook.

Perform all necessary station duties to ensure a well-stocked fleet of vehicles.

Providing technical assistance and outreach to our service providers


Join Chicagoland’s award-winning ambulance service and become a part of our EMS team. We utilized the newest equipment and latest technology, providing emergency and non-emergency care.

Our paramedics are eligible for tuition assistance/reimbursement and paid advancement opportunities such as Critical Care training!

 

THE MEDEX DIFFERENCE:

We believe EMS professionals deserve to use the best equipment available.

Our box-style (Type III) ambulances utilize state-of-the-art technology, including the Stryker Power-LOAD system & Zoll X-Series cardiac monitors. 

MedEx was the first ambulance service in the country to use telemedicine as an ambulance provider

With a fleet of over 80 vehicles, MedEx utilizes ALS, BLS, & Critical Care/RN ambulances, Paramedic Chase Cars, Supervisor Response Vehicles, and service cars.

MedEx services hundreds of outstanding healthcare facilities throughout the Chicagoland area, including Lurie Children’s Hospital, University of Chicago Medicine, UI Health, and Swedish Hospital - a part of NorthShore University HealthSystem

MEDEX OFFERS:

Competitive wages and benefits;

Blue Cross & Blue Shield Medical, Dental, and Vision Insurance

Pet Insurance

Disability and Life Insurance

Paid time off

Tuition Reimbursement 

401K with match

Uniform Allowance

Flexible Scheduling

Educational Opportunities & Sponsored Con-Ed

Membership in NAEMT

Supportive & Respectful Environment

 

EDUCATION, LICENSURE & CERTIFICATIONS:

 

State-licensed Paramedic or EMT (Preferred) 

Nationally Registered Paramedic or EMT (Preferred)

Highly desirable: ACLS, PALS, PEPP, ITLS/PHTLS 

 

OTHER REQUIREMENTS:

Must be able to perform all essential job functions.

Must complete a pre-employment screening

Must complete EMS System Entry 

 

LOCATIONS:

Chicago, IL

Skokie, IL

New locations are coming soon! 

 

 

Can you help us grow? MedEx has delivered unrivaled emergency medical services for over 25 years and is widely recognized as an industry leader! We’re adding top-tier talent to our team of highly skilled and dedicated EMS professionals. Help us continue to provide world-class service for our patients, customers, and clients.

Posted 2026-03-18

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