Sales Senior Director

Req ID: 338782

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sales Senior Director to join our team in Chicago, Illinois (US-IL), United States (US).

NTT DATA’s Launch business unit is looking for a Managing Director to be our Launch Industry Lead for Manufacturing Retail, Logistics, Travel and Hospitality (RLTH) Go-to- Market.

Check us out: Launch by NTT DATA We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth. You’ll join experts in digital strategy, product design, and engineering, transforming brands globally.

Job Summary

The Managing Director owns relationships with clients, aims to increase customer satisfaction, account revenue, and profitability, and ensures the portfolio meets KPIs. They must actively initiate and support sales efforts in partnership with the General Manager and Sales. The director should have deep expertise in Manufacturing RLTH products and guide the industry sales strategy. Engage early with customers to understand their needs, create winning strategies addressing business goals, and articulate the value of Launch services.

Job Responsibilities:

• Collaborate across functions—Sales, Client Executives, Solution Architects, Delivery, and Operations—to ensure solutions align with customer goals.

• Build relationships with customer leaders, understand their needs, and manage complex proposals from origination to closure.

• Lead solution design and orchestration across NTT DATA, partners, and clients.

• In business development, craft compelling value propositions and coach internal teams on deal shaping.

• Ensure alignment between client and internal stakeholders, fostering strong client relationships and delivering high-quality work.

• Communicate effectively to ensure alignment and clarity of vision and value proposition.

• Stay updated on trends to innovate competitive solutions.

• Drive revenue growth through upselling and cross-selling opportunities based on evolving client needs.

• Foster continuous improvement and operational efficiency.

• Conduct regular business reviews, propose enhancements, and ensure client satisfaction.

• Develop delivery and client partner talent to scale accounts appropriately.

• Manage portfolio P&L to ensure profitable financial results.

Basic Qualifications: 

• 10+ years of experience in digital product innovation, digital agency, consulting, or IT services sales.

• 10+ years of experience in one or more of the following areas: strong technology solution definition and delivery in a consulting role; account management and business development experience in the services industry; and depth in one or more vertical industries of manufacturing and RLTH.

• 7+ years of experience leading and managing teams to successful outcomes.

• 3+ years' experience selling in digital product design, user experience, research, and innovation areas.

• 2+ years' experience and a strong understanding of PoV of GenAI and AI technologies for the respective industry.

• This remote US-based position includes travel as needed.

Desired Skills: 

• Experience in Professional Services Consulting, Software Consulting, Consultative Selling.

• Strong industry expertise and experience including with industry-aligned organizations.

• Strong track record of driving revenue growth and achieving targets in a similar role, with experience in identifying and closing upselling and cross-selling opportunities.

• Excellent leadership skills, with the ability to oversee and inspire multiple teams, fostering a collaborative and high-performance work environment.

• Exceptional communication and presentation skills, with the ability to engage and influence client executives, sales teams, and internal stakeholders.

• Solid understanding of software development processes, methodologies, and best practices.

• Strong business acumen, with the ability to understand clients' business needs and translate them into effective software solutions.

• Proactive and results-oriented mindset, able to manage multiple priorities and thrive in a fast-paced, dynamic environment.

• Strong negotiation and problem-solving skills, with the ability to address client challenges and resolve conflicts effectively.

• Must be able to resolve issues and manage escalations within engagement teams and directly with the client.

• Ability to engage and build relations with senior leadership at Fortune 500 organizations.

• Attributes include strategic thinking, teamwork, ability to influence, strong analytical and problem-solving skills, a high level of professionalism, and strong attention to detail.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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